Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
Refine
-
By rating
The app is great and has loads of features! It's not super user friendly however customer support is AMAZING. They will walk you through the process if you are having difficulty. We have reached out numerous times with questions and support has been super helpful. Honestly there are things I would have missed activating for my customers if support hadn't helped. 5 stars for amazing customer support.
Amazing service from Trish!!!!
thank you so much for your help! would highly recommend! Great service 24/7
Excellent support team with prompt reply and solved my problem quickly. Well Done! :) Highly recommend this app for your store.
This app has the best support of any app we have used on Shopify. They not only help to fix issues, but they will take the time to help you create custom pop-ups that may require some technical expertise. I highly recommend the One app, and we plan to use their many other features in 2023.
The customer service was exceptional!!! The things I couldn't do myself were solved in seconds by the customer service team; like having my own staff member!
I've been using ONE for almost a year and it's been so smooth to use and very convenient. I just started having problems to show my sales pop up and I requested support to fix it. Naomi was super kind making a report so engineers could solve the issue and was solved so fast. Customer service it's professional and reliable. I totally recommend this App to build clients.
Great App and great and fast customer service! Thank you Pauline! ;) The app is easy to use and really cool.
Excellent customer service, and the app is really user-friendly. All in all, it was a fantastic experience that I would highly recommend to everyone!
Amazing App! It help me to attract more customers. Also, in terms in convenience, this ones superb! Keep up the good work guys.
Really easy to use and has many different useful features, and fantastic customer service from Naomi