Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

April 19, 2022

Really great customer service, Thank You Natalie. She help me with everything! I recommend this app!

Simon's Shop Home & Gifts
China
11 months using the app
July 28, 2022

Rosy is a great customer service representative. She helped me set up more than was expected, she gave me some great tips. Thanks a lot Rosy you ROCK

mielluxurycosmetics
United States
11 months using the app
November 19, 2022

I used this app initially to promote a specific product with a pop up discount code. I absolutely love how easy it was to set up, and tailor to my branding. Then got really excited when I realised I could target those customers with further info that would benefit them. I’m now exploring email marketing via the app and fully expect it to work just as seamlessly. Customer support is also fantastic!

Rùn Dog Food
United Kingdom
11 months using the app
October 5, 2022

Over the past couple of days I have been thinking on how else can I make my Shopify Store stand out more, so I thought, what if I create a popup that would advertise about something that was totally different than any of the products that I was selling in my store. So I started searching on Shopify for an app that could create popups while the visitor was looking around on my site. I found this app called OneStore. I decided to contact chat support regarding how I could best use the app on my Shopify store and then I was fortunate enough to chat with a tech support person named Rissa. Not only did Rissa assist me with a solution, she actually created a popup that was perfect! I did't expect for her to create the popup but she also sent me a mini-tutorial on how to create a popup for future use. So if anyone needs an app where they can create a popup, OneStore is where they should go. This app also has quite a few additional features that I think you would be very happy with useful. If I could, I would rate OneStore with 10+ stars. Please check them out and see for yourself. Oliver A.
Shopify Store Owner

buylineone
United States
11 months using the app
October 28, 2022

This app is good, there are questions to ask customer service, customer service answers quickly, and real-time online bar should. There are many templates, and the design is very simple.

Vicllax Outdoor
China
11 months using the app
March 1, 2022

Awesome app and easy to work out. Awesome support too, with a special thank you to Rosy for all her help!

Allure Clothing & Apparel
Australia
11 months using the app
November 10, 2022

Support team did a great job helping me out when I needed it and was very responsive to my needs and I really like the features

PLYR1NE Streetwear
United States
11 months using the app
October 20, 2022

Powerful functions and great customer service, it helped me solve marketing troubles. Rosy is warm and helpful!

Trideer
Hong Kong SAR
11 months using the app
June 22, 2022

Had some assistance in setting everything up and consultant was amazing also recommended some useful tips that made my shop even more attractive and user friendly Thank you :-)

Ecoinstyle
Australia
11 months using the app
November 8, 2022

Such fast customer service. Really helped me in less than 5 minutes. Even built the entire pop up for me. Love this app so much, Thanks!

Mickey's Beauty Bar
United States
11 months using the app