Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

November 16, 2022

The app is easy to use and not to mentioned how helpful their reps are. Shout to Rissa! She emailed me right away after I launched a campaign and gave me tips and pointers to improve my Pop-Ups. I am amazed at her prompt responses! I have Pop-ups up and running in under an hour!

So Honey Boutique
United States
11 months using the app
November 22, 2021

I just started using the app but the features are amazing so far. I also love the templates they are so easy to use and customize. Customer service is amazing. Rosy helped me out so much and even provided some tips on how to make my popup more appealing.

The KennedyKollection
United States
11 months using the app
August 29, 2022

Rissa, from ONE support, was so helpful and patient with me, my request was very complex but took the time to try different technical avenues to get me the results I hoped to achieve with this software. I tried so many apps before I came across this software but hands down this software and the support are excellent. The software is so intuitive that it guides you as an absolute beginner I highly recommend it. This is the software that I have been searching for. It honestly has it all, it is an essential tool to effectively run your business. !! If I could give it six stars I would.
-p.jimenez

Koccolatte
United States
11 months using the app
February 24, 2021

it is great service and there are many options to control.
also I asked some question to help center
she helped me a lot with best solutions
thank you so much

Rokidoki
South Korea
11 months using the app
October 18, 2022

The customer support is one of the best I have experienced so far with other apps on Shopify that we use. The app is also super easy to use and has a positive impact on our shop.

Barrel Exhaust
India
11 months using the app
October 10, 2022

La aplicacion funciona muy rapido y tiene todo lo que una herramienta de este nivel necesita, te lleva paso a paso para hacer las integraciones, aunque si lleva algo de labor y muchos requisitos. mi primer banner quedo genial y la velocidad de mi tienda se mantuvo sin cambios. El servicio recibido en soporte fue muy esmerado, aunque platicamos idiomas distintos me agendaron una reunion en mi idioma y ha ido todo muy bien.

Bryan Safety Mexico
Mexico
11 months using the app
June 25, 2020

Easy to use and personalize. I've used it for about a week now and am receiving good traction. Also, great customer service!

Abodefly
United States
11 months using the app
May 26, 2022

One app is one of the most amazing apps to start your shopify store!! its very easy to setup but what makes it even greater is the customer support they offer!! Shout out to Samantha and Rosie especially!! they are absolutely amazing, kind, patient and will guide you through everything!! Excellent!!

beexcoin
United States
11 months using the app
May 31, 2022

AMAZING. Landed on this pop up app and I cannot be more impressed. The customer service rep (Rosy) was amazing! Very happy to have found this app!

Me To You Box
United States
11 months using the app
October 18, 2022

The customer support for this app is excellent. They helped me alot with setting up and answered all my questions. Specifically, Fola in customer support was very patient and excellent in helping me get set up as a new online business.

Precision Lab Works
United States
11 months using the app