Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

November 22, 2022

Customer service is great! Customer service is great! Very considerate to help check and give suggestions.

dokidokicosplay
China
10 months using the app
December 3, 2021

They have the absolute BEST customer service of ANY app or anyWHERE I've ever been or experienced. Truly the best people I've ever come across!

The Olive + Birch
United States
10 months using the app
Edited August 24, 2022

August 2022: I had this app 2 years ago and can't exactly remember why I deleted it (so many apps, so little time ) but I am SO glad I reinstalled it. Everything about it is different and it is fabulous! I ran into a small situation I couldn't figure out for the life of me (ALL my doing) and I reached out to support. Within seconds, MAYA - sweet, patient, kind, smart, and lovely Maya came to my aid and helped me tremendously! She is a total asset to their support team, and I truly wish more developers had people representing them the way she does! I was up and running in a few short minutes - which actually extended past her shift! She literally stayed on with me ensuring I was totally set-up and ready to launch my campaigns. I've got a little PTSD when it comes to reaching out to support because some aren't as well versed as they should be, but Maya made this such a wonderful experience for me. I'm a bit mad at myself for leaving them for 2 years, but SO glad I'm back - in VERY capable hands. Maya - YOU ROCK!!! ❤️❤️ Thank you!! July 2020: Just started using this app and within 5 minutes, i had my first marketing program up & running. I am NOT well versed in code, etc. and this app made everything extremely easy. I customized my event, & ran into one tiny situation I needed help with. I started a chat with CS, & Ann answered me immediately providing me with the solution. GET THIS APP! It's spectacular! UPDATE: Ran into a little glitch (thru fault of my own), and once again - Ann & the team pulled thru with FLYING colors! My problem was resolved so fast that I didn't even have time to stress out over it! 5 STAR App! 5 STAR Service!

Something To Wear
United States
10 months using the app
January 9, 2021

Very customizable and works just like you would want. Used it for newsletter popups and you can change it however you want to suit your needs. Great support too 10/10

TIKI PENDANTS
Canada
10 months using the app
December 15, 2021

Customer Service is absolutely amazing!! they go above and beyond to help you!! The apps area all free any amazing conversions rate!!!

Royal Sweet Mix
United Kingdom
10 months using the app
June 1, 2020

I just want to give a special shout-out to Enea from Sales Pop Up.
I notice on my site that I was getting unusual Abandoned checkouts, I reach out to support and Enea noticed I had a minimum cart value on the coupon, she assisted me step-by-step to very quickly remove and replace the coupon and also advised me on another issue I made with social proof setup, that can create conflict on my site
I highly recommend this App plus SUPER support to everyone
Thanks, Enea you are a star
Martin Horring

Freshtech
South Africa
10 months using the app
December 5, 2022

We were guided step by step in the process with ease. The support team is super helpful! Thank you for being Awesome!

Emerald Thoth Y Publishing Group
United States
10 months using the app
September 18, 2022

Interface is very easy to use, and navigating the vast amount of tools available is manageable through instruction from the support team which answers quickly and provides valuable insight on how to improve your store. Rosy on live chat was especially helpful.

Tech Tools
United States
10 months using the app
November 9, 2022

Sehr gute App, und ein sehr freundlicher Service am Kunden, auch wenn sie nichts kostet. Ich kann sie echt nur weiter empfehlen.

Prusseiton.de
Germany
10 months using the app
January 29, 2023

Bei Gott das Ding ist Genial, hab direkt ein Sale damit gemacht, nutzt es, so wollen die Customer dann eher was von euch holen, falls eure Preise auch etwas höher sind :)

fearedopponent
Germany
10 months using the app