Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 29, 2021

Love it! Does exactly what it has to do and is easy to set up. I had a little extra feature I would have liked to be included and the support wrote me a custom CSS-Code for it and included it for me in like 2 minutes. Am really really happy with it.

wildtravelclothing
Germany
11 months using the app
November 17, 2021

Amazing service, support is lovely, Kate will assist you very professionally, it's always good to work with a 5 stars support !
Thank you Kate!

ORCA Retail by Pennel & Flipo
Belgium
11 months using the app
October 20, 2022

I really enjoyed Rissa's customer service, helped me every step of the way with my problem, so attentive and resourceful.

youreverydaynurse.com
United States
11 months using the app
November 28, 2022

You need it for sure! helped me set up everything that i need for my business easily. would recommend 10/10. friendly customer service as well

Promote.io
United Kingdom
11 months using the app
December 14, 2022

Esclareceram todas as minhas dúvidas......................................................Obrigada! :)

Intestinology
Portugal
11 months using the app
July 22, 2022

I just installed this app in my store and I had a few issues regarding configuration and Abby was absolutely amazing in helping me solve these issues. The app is fantastic, I love how things are working on my store and I am confident my customers will have a better shopping experience. Thank you for the wonderful support!

Viver Joia
United States
11 months using the app
December 15, 2022

Las herramientas de la aplicación son muy personalizable y funcionales al instante! La asistencia es muy buena también!!

Clout Apparel
Peru
11 months using the app
October 23, 2021

Write for free, install the app and then find out that there are all paid plans.
Write them already in the shopify tab.

Ordi.to Accessori
Italy
11 months using the app
ONE replied October 23, 2021

Dear Merchant,

I am Ann, Customer Experience Manager at ONE+ Pop Ups, SMS & Email Marketing Shopify App. Looks like you have been using our app for over 1 year (since June 2020) and collected over 1,800 email subscribers. Amazing!

We noticed one of your team members left us a 1-star review about not being able to use the app for free. I think this might have been a miscommunication or mistake when quickly uninstalling/re-installing our app.

We offer a Free Forever plan. If there's any limitation on your plan, I am happy to help you over live chat or email at "ann@one.store"

Please let me know how I can help with the use of our app. You have been a long time user of our app and we want to do everything to ensure you are happy and the app is cost effective for you.

Cheers,
Ann

August 8, 2022

ONE has a lot of features and is incredibly easy to navigate. The support team is fast and kind, and I can't wait to see the results!

animeatlas.com
United States
11 months using the app
May 26, 2022

Very Great app with even better customer service. A great help for me and my website. Very knowledgeable and understanding of the goals I wanted.

Original 87
United States
11 months using the app