Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.
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really great app and awesome support team, I recently downloaded this app and have been blown away by the level of customer service provided. Every time I've had a question or issue, the support team has been quick to respond and incredibly helpful in resolving the problem.
This is going to be the app that revolutionizes the e-commerce platform as we know it!!! Before this app, I was trying to buy into multitude of apps and getting nothing concrete for my business, but now I'm building customer trust alongside email capturing which makes sales and AOV double, if not triple. Early on, I was helped by Natalie (who's a ROCKSTAR, by the way) and she helped me combine a campaign that was to my delight. Great app with a great team! Keep doing what you're doing over at ONE!
Great app and best customer service to customize it to your liking! Made a big difference to my subscriber rate. Some of the reminders were too distracting on mobile but the chat support function helped me rmove this.
We recently started using this app and setting everything up to help drive sales. MORE THAN HAPPY with all the features and capabilities of this app!
Customer service is the best we've had so far from all other Shopify app enquiries. Highly recommend
Absolutely AMAZING! I am so impressed with ONE...set up was clear and intuitive, all the features are FANTASTIC and the CUSTOMER SERVICE went above and beyond to help...Rosy you are an such an asset! Keep up the good work. So happy I found ONE!
Amazing Response!
I was unable to solve few things and ONE solved it within minutes!
Very interactive and customizable app with tons of features to take advantage of. Wonderful and very fast customer service, who will help you with ANY issues you may have, and even do things for you within the app! 100% recommend to any level shopify user
I really appreciate the customer service of this app, they responded very promptly and solved my problem quickly, it's an awesome app!
Easy, clean and many options! So far the best email popup app I found. Also free for stores that not have to much traffic :) awesome
Thank you Samantha for being so knowledgeable and helping us, and even going the extra mile to show us how the app works and creating a video as well for visual, that's what we call amazing customer support !! Thanks :-)