Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

December 1, 2021

I use this app for 3 days and until now i am very happy with it.
It is a very good software and instant support.

e-WOOD Collection
Greece
8 months using the app
July 14, 2022

I was having issues setting up the spinning wheel, went on chat, and got some assistance from Rosy, not only did she assist me, but she went above and beyond. I recommend this app to new shopify owners. The best help is one chat away. Thank you so much to the team at one, but the mvp goes to Rosy. Thanks so much.

Buffalo Tactical
United States
8 months using the app
October 15, 2022

So far everything is great with the app. I just started using the app. Customer Service is amazing. Rosy was very helpful

Lemonade No Sugar
United States
8 months using the app
January 5, 2022

love this app so helpful if you have any problems they help right away recommend it for beginners. thanks again!

Artistic Luxuries
Canada
8 months using the app
August 18, 2021

I used this app to replace a previous app which I used for pop-up discounts. The best decision I ever made! They have a support staff available to help you and guide you through any difficulties you have which is immensely helpful. Not to mention the app itself has sooo many features which is easy to use and navigate. Support staff (Rosy) helped me add and improve my marketing which I would not have figured out on my own. I am using the free plan is it one of the best apps I have used on Shopify, I believe this is the first app any small business NEEDS for their Shopify! highly recommend!

Sugar Lily
New Zealand
8 months using the app
January 31, 2021

Perfect for what we needed! Ann was incredibly helpful and went went above and beyond in assisting with set up. Would recommend to all!

Peached
Australia
8 months using the app
June 7, 2022

This software is very functional, and the customer service is very attentive and considerate. I strongly recommend it!

Sakuchi
Singapore
8 months using the app
November 21, 2022

This is a great app with great support, I highly recommend Upsell. very user friendly and i appreciate the live support

The Okie Brand
United States
8 months using the app
September 19, 2022

Amazing support from Rosy today. Been using the app for over 2 months everything is working well and customer support is superb! Recommend!

Tom's Project
Australia
8 months using the app
March 4, 2022

This is a very slick app. I tried others, but they only offered discount codes and I needed a FREE shipping option. I needed something to better a 75% cart abandonment rate. Samantha helped me a lot to set up my FREE Shipping pop-up window and was very responsive. I will be tracking my conversations rate starting today...This is a game changer!

Bullhideusa
United States
8 months using the app