Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, pixel management, and extensive features. It's praised for accurate tracking, support for multiple ad platforms, and Conversion API. The app's TikTok pixel support and ad optimization capabilities are also well-received. Customer support is noted for its promptness and helpfulness, with specific team members often commended. The app is recommended for beginners and those having trouble with pixels and tracking. It's also recognized for its affordability, with a free plan and potential for upgrades.

Edited November 11, 2022

You can do all of this for free by yourself, but it takes more time and Facebook pixels are notoriously hard to work with. I had too many issues and support helped me fix them! They definitely make the process easier and is a great little app to speed up your integrations. Definitely worth getting if you have trouble with Pixels and making sure they work right

Levior
Canada
7 months using the app
OneCommerce replied November 14, 2022

Hi Levior store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper

December 8, 2022

No longer do I have to deal with Facebook pixel problems! Additionally, if there are any issues that arise with the event matching, I can get great support from the OnePixel team - Harper was very helpful and identified a FB issue which we are investigating. If I don't ever have to speak to FB support again, I will be a happy person :) As a small business owner, I have to do a lot myself but being able to get on a call with their staff who were very good at explaining things to me, is very valuable and saves me a lot of time in the long run.

Axessorize
Australia
3 months using the app
OneCommerce replied December 8, 2022

Hi Axessorize store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OneCommerce

December 8, 2022

This app is amazing!!! Very easy to use, and simple to add to your store. It really made the navigation super easy. I appreciate the help that i received tonight. Its definetly going to help me in the long run with my business.

MyFlyBoi
United States
3 months using the app
OneCommerce replied December 8, 2022

Hi MyFlyBoi store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

April 27, 2023

"My experience with the services was excellent in every aspect, as the team provided great customer service and delivered everything the client needs with professionalism and efficiency. I will definitely come back again!"

ProTouchTech
United Arab Emirates
4 months using the app
OneCommerce replied April 27, 2023

Hi ProTouchTech store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

March 24, 2023

Happy that I was able to install pixels on my shopify store without any hassle. I got assistance from a live person and instructed me on how to do it step by step. Thank you so much! Well appreciated. you guys are the best!

Shopper's Bliss intl
Philippines
About 1 month using the app
OneCommerce replied March 24, 2023

Hi Shopper's Bliss intl store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OneCommerce

January 26, 2023

A must have to track events from your shopify store. This app has solved a lot of my problems including deduplication which was the biggest issue for me. The support team is exceptional and very professional. Helping me through any issue faced.
Keep up the good work!

Smart Clothing
Pakistan
1 day using the app
OneCommerce replied January 26, 2023

Hi Smart Clothing store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

October 28, 2022

I needed to setup my pixel properly on my store then hit a brick wall. After a few minutes trying to read stuff from YouTube, their support got in touch with me. I am grateful I got this as a plugin. Thank you Neil for being patient and fixing my issue. By the way, the app works wonderfully. Execellent.

Balance Kenya Online Wellness Shop
Kenya
4 months using the app
OneCommerce replied October 28, 2022

Hi Balance Kenya Online Wellness Shop Amsterdam store admin,
Here's Niel from OnePixel. Thank you so much for your greathearted review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
OnePixel by OneCommerce

August 19, 2023

Great app for adding extra pixels and analyzing data. Going to upgrade soon to add TikTok once we start advertising with them.

Hem Healer
United States
15 days using the app
OneCommerce replied August 21, 2023

Hi Hem Healer store admin,
Here is Lauren from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Lauren
OnePixel by OneCommerce

December 18, 2022

Winny was so much help! We tried to get it figured out together over the chat, but i couldnt figure it out. She took the time to video call me and have me share my screen and guided me through the process. very pleased.

Infinite Deals
United States
5 months using the app
OneCommerce replied December 18, 2022

Hi Infinite Deals store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

February 14, 2023

This is wonderful app. I have tried many but its better than all other apps for pixel tracking & ads optimization too. Customer support very nice to set up everything. Must try this app.

songaras
India
2 days using the app
OneCommerce replied February 14, 2023

Hi songaras store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OneCommerce