Reviews (217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its effective tracking and ad optimization capabilities, noting its ease of installation and support for multiple pixels. The conversion API is appreciated for its efficient data transfer, enhancing campaign management and operational efficiency. The customer support is highlighted as responsive and helpful, with specific commendations for team members like Harper and Niel. Merchants value the app for boosting website growth and sales through improved functionality.
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Hi awsomesolution.com store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
cx service patient & efficient......................................................................
Hi Millie Chie Boutique store admin,
This is Harper from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Harper
OnePixel - Facebook Pixel Tracking
Very useful and good service, Windy solved my problem in my Facebook Campaign quickly and efficiently.
Hi Alyca store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
Helpful and kind assistance and always happy to help and the app is running smoothly and easy to use as a first timer, truly reccomend.
Hi The Poison Ivy creations store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review. Your opinion is our greatest asset.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
This app saved me tons of headaches! So easy to setup.
If you want more features you can upgrade to the paid plan.
Hi LuxRoomCo store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
Great app for adding extra pixels and analyzing data. Going to upgrade soon to add TikTok once we start advertising with them.
Hi Hem Healer store admin,
Here is Lauren from OnePixel. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Lauren
OnePixel by OneCommerce
Great app with great support! I will continue using this app for my stores. There is also free plan available.
Hi MyEcommStores store admin,
Here's Ocean from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
OnePixel by OneCommerce
Very helpful and easy to use. I recommend it to every one. Fast and easy support. Thanks to the OnePixel team.
Hi Codeus store admin,
Here is Niel from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
OneCommerce
Superb customer service from Harper. Reached out to me to help me make sure I setup the Pixels correctly (and of course I hadn't). Then helped me configure the Conversions API and everything. So now we're all set for the future! Top score!
Hi Supernerds store admin,
This is Harper from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Harper
OnePixel - Facebook Pixel & TikTok Pixel
I have uninstalled it. Why does it still charge?????
I have uninstalled it. Why does it still charge?????
Hi Andytoy store admin,
Here is Harper from OnePixel.
Thank you so much for your feedback about our app.
Firstly, we apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.
The charge is automatically generated by Shopify after you approve an Approve Charge from Shopify from the end date of the trial, along with the charge. There would be no notification after you approve the charge.
You uninstalled the app on July 6, 2023. The billing charge was invoiced on Jul 8, 2023, for the billing cycle from Jul 6, 2023 – Aug 5, 2023. You are on the first date of the new recurring charge therefore, you still be charged for that billing cycle. This charge is followed by Shopify regulations refer to this article from Shopify.
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#:~:text=Shopify%20billing%20cycle,for%20the%20following%2030%20days
Regarding your concern with the billing charge, we have sent you an email to follow up and have a solution for that. Please check it and reply to us, we will try our best to support you.
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Best regards,
Harper
OneCommerce