Reviews (222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise these apps for simplifying pixel installation and tracking, enhancing ad ROI through easy handling of multiple pixels and catalogs. They appreciate the straightforward setup and effective performance that doesn't disrupt existing systems. The customer support is noted for its quick, professional responses, often via live chat, improving website performance and optimizing ads with robust e-commerce analytics.
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Very helpful and easy to use. I recommend it to every one. Fast and easy support. Thanks to the OnePixel team.
Hi Codeus store admin,
Here is Niel from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
OneCommerce
Superb customer service from Harper. Reached out to me to help me make sure I setup the Pixels correctly (and of course I hadn't). Then helped me configure the Conversions API and everything. So now we're all set for the future! Top score!
Hi Supernerds store admin,
This is Harper from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Harper
OnePixel - Facebook Pixel & TikTok Pixel
I have uninstalled it. Why does it still charge?????
I have uninstalled it. Why does it still charge?????
Hi Andytoy store admin,
Here is Harper from OnePixel.
Thank you so much for your feedback about our app.
Firstly, we apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.
The charge is automatically generated by Shopify after you approve an Approve Charge from Shopify from the end date of the trial, along with the charge. There would be no notification after you approve the charge.
You uninstalled the app on July 6, 2023. The billing charge was invoiced on Jul 8, 2023, for the billing cycle from Jul 6, 2023 – Aug 5, 2023. You are on the first date of the new recurring charge therefore, you still be charged for that billing cycle. This charge is followed by Shopify regulations refer to this article from Shopify.
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#:~:text=Shopify%20billing%20cycle,for%20the%20following%2030%20days
Regarding your concern with the billing charge, we have sent you an email to follow up and have a solution for that. Please check it and reply to us, we will try our best to support you.
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Best regards,
Harper
OneCommerce
good app. very patientgood app. very patientgood app. very patientgood app. very patientgood app. very patientgood app. very patient
Hi BlessingGiver store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Harper
OneCommerce
Great app for all pixels!
Hi Chest of Prints store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
OOOO
Hi My Store store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
This app helped me set up the Facebook Pixel very easily (the Facebook app did not work for me) & great support team!
Hi A New Day Amsterdam store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
great tools to improve my ads roi, especially the conversion api makes our data fully transfer to meta
Hi Warmome store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OneCommerce
Great services, they are helping me with a problem right now thanks to Harper, i just got a call with them and i realy recommend them !
Hi flawzor store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Harper
OneCommerce
i am happy with the customer service. helped me really well. thanks. app is working well. i would recommend it
Hi LINAH Amsterdam store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Harper
OnePixel by OneCommerce