Reviews (130)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting recurring revenue through customizable subscription services, such as monthly refills and seasonal boxes. The subscription widget is praised for its visual appeal and effectiveness. The app is easy to set up and integrates smoothly with Shopify themes. Customer support is particularly noted for its responsiveness and helpfulness, providing personalized assistance and proactive solutions.
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I had to migrate to Ongoing Subscriptions and Adriana made it absolutely painless. She walked me through what was needed but also took the reins and made sure nothing slipped up. Ironically I've had a bit of uptick in subs since moving to Ongoing Subscriptions - I think a result of being able to offer multiple frequency options. All in all, good so far!!
Thanks so much for the kind words! Wow, that is great news to hear Ongoing helped increase your subscriber base! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you're having an awesome experience. We are so happy you had a good migration experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Within a few minutes of installing this app, Adriana came on live chat and helped me set it up and configure it exactly how I requested. She gave me a few other options to include which I hadn't considered.
Fabulous customer service.
The app seems intuitive and looks the subscription options look great on my website
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
OH MY GOODNESS. As soon as i got stuck up popped Adrianna to assist me. She had all the right answers and was a pleasure to talk to. Thank you for being a real person, a real company and helping us all along the way!! You guys rock! 10/10 recommend. ADD TO YOUR STORE TODAY!!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Amazing customer service! I was on the phone for 30 mins and they helped me set up my subscription app, link the free shipping successfully, and answered all of my questions. I wish I could give them 10 stars!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I got quick helpful assistance from their team within moments of getting the app started! Thank you again!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Initially I had problems setting up variants with the appropriate subscription. Adriana was extremely patient and helpful. Their tenacity in getting to the root of the problem and fixing it is very impressive. Thank you so much. Looking forward for our customers to use this very useful feature.
Thanks so much Anna! Super happy we could help you out with this. And thanks so much for the compliment! Glad you enjoy using Repeat Kit subscriptions. Feel free to email us anytime if you need anything, we would be happy to help you out! :)
I thoroughly enjoyed using this app. Once you watch the get started video it is very easy to understand. The support intercom is also very well set up. Adriana responded quickly and was eager to help.
Thank you so much for the kind words! That's great to hear you found our customer service fast and helpful. We are so happy that you are enjoying our Shopify subscriptions app. Feel free to get in touch if you need anything at all!
Adriana is super helpful and a great communicator, she helped me set up my subscriptions in a few easy steps!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
The on boarding was so incredibly helpful! I needed more options in my subscriptions service for my website and Ongoing not only said it was possible, but did it for me! As a small business owner this kind of service is above and beyond. I am thilled to partner with Ongoing.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Recently added this app, the integration process was seamless and the customer service excellent. Highly recommend.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)