Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

September 23, 2016

Works great on our art supply website, was able to capture abandons as advertise and do A/B testing. Highly recommended

Pluqis
United States
About 3 years using the app
June 5, 2017

Great App, very easy to use.
We have been able to generate custom pop-ups for different areas of the site with ease. Would highly recommend.

Spring Chicken
United Kingdom
About 3 years using the app
July 18, 2021

The ways you can segment your pop ups are more than enough and it works. I had a few questions and Anna from Optimonk replied to my emails in a timely manner and was extremely helpful. I used to use Klaviyo forms to collect leads and I find Optimonk a MUCH better alternative as it also integrates with my current Klaviyo email lists. I've witnessed a huge change in lead generation conversion rates as well as some website purchases. The popups are easy to customize and the options are almost unlimited. I'm very happy with this app and the useful resources they provide to help you grow your email list. Fantastic job guys! Thank you :)

Funk's Wooden Wonders
United States
About 3 years using the app
OptiMonk replied July 19, 2021

Hi Kathryn,

Thank you for your detailed feedback!

I truly believe that your insights will be useful for those who are thinking about trying out our app.

Also, I'm very happy that OptiMonk seems to be 'The One' for you, and thanks for mentioning my name as well. I appreciate it a lot!! :)

Feel free to reach out to us if you need any assistance in the future.

Have a great week,

Anna from OptiMonk

January 5, 2017

A pop up with analytics. That's the bonus. Plus there were able to offer some advanced support for us as well as some customization we needed for a reasonable cost. It's critical now, too, that you can not have pop ups show on mobile.

Tamethebeast
United States
Almost 3 years using the app
April 18, 2019

Very good customer service and feature rich. I checked out another highly rated and found Optimonk to be a good bit better overall.

Goally
United States
Almost 3 years using the app
October 5, 2021

Very useful app for all kinds of pop ups (to route users, inform them or to advertise) and excellent customer service!

caseable Dev
Germany
Almost 3 years using the app
OptiMonk replied October 6, 2021

Hi Ruth,

I'm so glad you're happy with our app! Thanks for mentioning the support team in your review, it means a lot! <3

I wish you the best of luck with your campaigns, feel free to reach out anytime you need assistance.

Best,
Anna & the OptiMonk Support Team

August 25, 2021

Great app, and the free version is really complete! Quick to install and easy to use. In a few minutes I made my first campaign. Loving it!

Dandelion Beauty Co.
Canada
Almost 3 years using the app
OptiMonk replied August 26, 2021

Hi There,

I'm so glad you like our app and congratulations on your first campaign! :)

Feel free to reach out to the Support Team if you need any assistance in the future and we'll be happy to help. :)

I wish you a lot of success with your business!

Best,
Anna from the OptiMonk Support Team

March 1, 2018

Loving OptiMonk so far! Would highly recommend :)

Tj Swim Us
Australia
Almost 3 years using the app
April 26, 2022

Love the app and what we are able to do with it. Also the customer support is amazing. Would give more than 5 stars for that.

Ja-Hochzeitsshop
Germany
Almost 3 years using the app
OptiMonk replied April 26, 2022

Hi Hannah,

Once again, thank you so much for your kind review! It means a lot to our Support Team <3

Should you need help in the future, feel free to reach out to us via chat and we'll do our best to assist you.

Have a great week ahead,

Anna from OptiMonk

February 18, 2022

This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.

FitCord Resistance Bands
United States
Almost 3 years using the app
OptiMonk replied February 22, 2022

Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:)

Please let us know at any time if we can help you with something:)

Peter from OptiMonk Support