Reviews (910)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to capture and convert traffic, enhancing customer engagement and conversion rates. It features popup customization, A/B testing, and efficient audience targeting, with easy integration with platforms like Hubspot. The app is user-friendly and reliable, requiring no technical skills. Customer support is praised for responsiveness and helpfulness in integrations and tailored advice. Continuous updates reflect a commitment to user-driven ...

March 21, 2024

Overall appearance of the app and templates was great, but it was changing the coding in my theme. So easy to use and brought so much appeal to my page but had to recreate my entire website

B Chic
United States
2 months using the app
OptiMonk replied March 25, 2024

Dear B Chic team,

Thank you for sharing your experience about our OptiMonk, we are sorry that the coding of your theme was changed.

Our campaigns and installation code should ...

Edited August 14, 2020

I installed this ap and the pop up that gave the customer a discount appeared on my page by the time customers were on it for a couple of seconds. Why give a discount to someone who just got on the page? I set it up to appear later. I wrote for help and they didn't respond. I uninstalled and 2 days later got an email saying that by August 2nd I used almost all of my ap up for the month and wouldn ...

Bulletproof Pet Products Inc
United States
Over 3 years using the app
OptiMonk replied August 6, 2020

Hi Cherie,

Thank you for your honest review and please let me express once again how sorry I am for all the unpleasantness we have caused to you.

At the same time, I am ...

January 20, 2022

https://www.optimonk.com/ your website not opening. Please check i am enable to check plans properly.

Kiddoze
India
Over 2 years using the app
OptiMonk replied January 20, 2022

Hi There,

Thank you for letting us know about the problem.

There was a cookie loading issue and this is why optimonk.com wasn't available for you for a short time, but our ...

November 5, 2021

Great App. The pop-ups are super customizable. It's also the most expensive pop-up app. When they say 25,000 page views, they actually mean total page views so if you have a visitor going around your store viewing products those page views add up, even if your popup doesn't come up. We are a very small store and we flew past 25,000 page views because of this. So yeah expensive.

Atlanta Luxury Bags
United States
8 months using the app
OptiMonk replied November 10, 2021

Hi,

Thank you so much for this review, we really appreciate it! 😊

I've also reached out to you in a separate email to give you a better understanding of our pricing.

Please ...

Edited November 22, 2019

I have just installed it today. It's really surprising all you can do with a free plan. Looking forward to upgrading and giving 5 stars if I get good results. Thanks Optimonk. Give it a try !

GR4NDVILLE
France
7 months using the app
June 26, 2020

hiii.. how to use the optimonk.. i can't view it in our website.. help me to preview it in our website..

Fashrevo
Malaysia
4 months using the app
OptiMonk replied June 26, 2020

Hi There,

We are very sorry to hear about your experience. I checked your account and the reason why the popup did not display was that the domain name assigned to the ...

November 21, 2019

Only given 3 stars as I have just installed today. I believe it has great potential, love that it has a free plan and felt creating and installing pop ups are relatively easy. Will try to do a review after I’ve used it for a while.

Bag Culture UK
United Kingdom
About 2 months using the app
April 2, 2021

I used this to increase sales. I’m not computer savvy and having very hard time sitting up on my website

Stonilovely
United States
About 1 month using the app
OptiMonk replied April 8, 2021

Hi There,

Thank you for sharing your feedback with us, our customers’ honest opinion means the world to us!

I am truly sorry to hear that you have found complications with ...