Reviews (917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers, especially with its exit-intent technology. They report significant improvements in conversion rates and customer engagement, benefiting from features like customizable templates, A/B testing, and integrations with platforms like Hubspot. The user-friendly interface and responsive support team are also praised for their assistance in campaign setup and optimization.
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Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really
Hello CalmCove Team,
Thank you for this nice review, we are glad that you like the OptiMonk experience :)
We are here to help if you need any assistance in the future.
Kind regards,
Réka and the OptiMonk Team
We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?
Application facile à utiliser, très intuitif.
Avec des dessiner très abouti, rien à dire jusqu'à maintenant, Top.
Bonjour,
Merci beacoup pour cette critique.
N’hésitez pas à nous contacter à nouveau si vous avez besion d’aide.
Nous serons ravis de vous aider :)
Cordialement,
Le serviece clientèle d'OptiMonk
So far so good. I am trying the free plan. The design process is good and has many features. There are many templates. The support team is really fast and responsive.
Hi there,
Thank you very much for your kind review and I along with the OptiMonk team are so happy to hear that you find our popup designs and features good :)
If you do ever need any assistance with the App or have any questions then please feel free to contact us and we will be more than happy to assist you
We wish you many successes with your business!
Kind Regards
Tom from the OptiMonk Support Team
I use this app to help me do me campaign. I really like the way the app interact with me, it is a nice and friendly interface. I would like more functionaties in the from plan to start making pop ups
It's pretty good - simple to set up and the fact you can A/B test different designs is great.
One drawback though; it's slow to load and that does impact on site loading speeds. OptiMonk are aware of this and are working on fixing it but it is a caveat.
The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.
Hi there,
I am happy to hear about your positive experience with our Support team.
It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)
Sara from the OptiMonk Support team
Good pop up app. Great design templates for pop ups. Good support but with time difference can take time for responses. A bit pricey.
Awesome app! Helps me grow my email list. Could have a bit better design functionality, but awesome app!
Overall, a great software package with an immense amount of control over how or why your popups are displaying. Allows a massive variety of campaigns to be run simultaneously.
I'd like to see more popups with Recart's Facebook Messenger integration, though I'm told there will be more soon.