Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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So far, so brilliant. SO editable it is amazing. So many apps restrict so much. I can make this match my site aesthetic, thank you! www.emilyhare.co.uk
Hi,
Thank you so much for your review, we are delighted that you are satisfied with OptiMonk and its many features.
We are always here to help you, so please feel free to contact us anytime :)
Have a beautiful day,
Best,
OptiMonk Team
I used this app to help me create an upselling popup for returning customers who may have left products in their cart ! It is very qucik and easy to set up took me about 5 min and now I have an amazing upselling popup that recommends products customers have left in their carts when coming back to the store
Hey There,
I'm so glad to hear that you like our upselling template options.
I just checked your website and I love the design and usage of colours, I hope Optimonk will be an effective tool for you in the long run as well! :)
Please feel free to reach out to our Support Team via chat or at support@optimonk.com if you need help in the future.
Have a great week ahead,
Anna from OptiMonk
The reason we looked at optimony was the ability to target international customers, as we do very well with out locla market, but we want to expand into the US and we had a more visitors to the site coming from the use than we had from New Zealand. We use optimonk to capture leads from the US and eventually sell to them. The targeting the right offer to the right market is key and optimonk is the only one that can really do this. its impressive to say the least.
I love this app. It is versatile, offers more options and customizations that any of the other banner apps and their support is awesome!
Hi Stephanie,
I just wanted to thank you for sharing this review, we truly appreciate it! :)
I'm very glad that you like our app and also that you were satisfied with our live support.
Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign.
I wish you all the best for the coming year! <3
Kind regards,
Anna from OptiMonk
A very useful and easy-to-use app.
Super helpful and knowledgeable customer support team.
Highly recommended! Hamvay-Láng
Goose down bedding
www.hamvay-lang.com
Dear Miklós,
Thank you so much for your kind review, I'm really happy that you were satisfied with my support. It's always a pleasure to speak to Hungarian clients ;)
I wish you a lot of success with our app, and please feel free to get back to us via chat if you need help in the future.
Anna from OptiMonk
Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!
Hey there,
Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience.
It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings.
Please don't hesitate to contact us if you need any further assistance or have any feedback to share.
Best regards,
Emil from OptiMonk
It was challenging to set up at first but overall it was a great experience using Optimonk and the customer service, particularly Anna was very helpful!
Hi Liling! Once again thanks a lot for your amazing review!!
I know that OptiMonk can be a bit overwhelming at the start, especially since you needed a special function, but I'm glad we could solve that with a custom code.
If you need assistance in the future, we'll be there for you <3
Anna from OptiMonk
Great App and support from Anna! 5 stars all the way and well deserved!! Will recommend this app over all others in the same niche.
Hey Grant,
Wow, thank you so much for mentioning my name, I'm really happy that you were satisfied with my support so far <3
Thanks for spreading the word and I wish you all the best with our app.
Anna from OptiMonk
Love the app, it's improved so much over the years. I believe they're the best at website popups, they make it easy, simple and have great designs/functionality.
Hi there,
Thanks for taking the time to share your opinion, It is amazing to hear that you found our app easy to use and simple while it is beneficial for you.
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
So far I think the pop-up works well on my website. The pop-up really works in helping me to received more customer data. Currently, I will received 1 new customer data in a day. So my email list has been started to build more and more now :)
Hi,
Thank you so much for sharing your experience with us! We are delighted to hear that your email list is growing bigger each day :)
Please feel free to contact us if we can be of any assistance.
Best wishes,
Hajni and the OptiMonk Support Team