Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

February 4, 2022

The App is refined, offers advanced options, and has a terrific Support Team of Professionals behind it who are on-the-ball and knowledgable. Special thanks to Peter for his Assist and Anna for her on-boarding. The outline Peter gave me for a question I had was absolutely stellar. 7 out of 5 Stars. Highly Rated.

FAÍTH Collection
Canada
About 2 years using the app
OptiMonk replied February 7, 2022

Hey Sal,

Anna here from OptiMonk Support. :)

I can't tell you how happy we both were with Peter when we read your review. Thank you so much for your appreciation, it gives us a lot of motivation to continue the hard work. :)

Please feel free to get back to us via chat anytime you have questions. We'll be there for you :)

Good luck with your campaigns,

Anna & Peter

January 28, 2022

Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.

Metamorphoza
Bulgaria
About 2 years using the app
OptiMonk replied January 31, 2022

Hi there,

Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :)

As always, if you need help with anything else just let us know and we will be more than happy to help

I wish you a wonderful week ahead

Kind Regards
Chris

October 2, 2017

LOVE Optimonk! I've seen such growth in my email list in the short time I've been using it. It's incredible!

Lindsayletters
United States
About 2 years using the app
September 29, 2020

Very helpfull customer service!! Have the app installed and it seems like it will workout really well, especially with the exit-intent function of it.

Üla Movement
Netherlands
About 2 years using the app
OptiMonk replied September 29, 2020

Hi,

Thank you so much for your review, this means a lot to the OptiMonk Team! :)

It was a pleasure to help you out with your query.

Should you need our help at any time or just have any questions, please do not hesitate to reach out to us at support@optimonk.com and we will get back to you with an answer definitely.

Wish you the best,
Tom

OptiMonk Support Team

October 15, 2018

It's the best pop-up service I used ever. The pop-ups are not only nice looking and easy to manage, they convert also well.
The pop-ups are easy to configure and provide a lot of set up possibilities.
I can't imagine how they can make this app even better. Nice job Optimonk!

ReBella Webshop
Hungary
About 2 years using the app
July 15, 2021

Customer service is amazing and helps you correct any mistakes before they're able to go viral. Highly recommend!

ForeverHelen
United States
About 2 years using the app
OptiMonk replied July 16, 2021

Hi Sarah,

It's hard to express how much we appreciate your compliment on our work! :) We're happy to welcome you within the OptiMonk community and hope that we can have a long-term collaboration together. :)

Feel free to reach out to us at support@optimonk.com anytime you need assistance.

I wish you a lot of success with your first campaign!

Have a great weekend,

Anna from OptiMonk

March 3, 2017

Very useful tool for turning non-customers into contacts, who we can then target through our email list or bring back with special offers. Plenty of bells and whistles that we haven't even begun to test out yet which should prove even more helpful.

Bullets 2 Bandages
United States
About 2 years using the app
October 19, 2020

So far, so brilliant. SO editable it is amazing. So many apps restrict so much. I can make this match my site aesthetic, thank you! www.emilyhare.co.uk

Emily Hare
United Kingdom
About 2 years using the app
OptiMonk replied October 27, 2020

Hi,

Thank you so much for your review, we are delighted that you are satisfied with OptiMonk and its many features.

We are always here to help you, so please feel free to contact us anytime :)

Have a beautiful day,

Best,
OptiMonk Team

December 8, 2021

I used this app to help me create an upselling popup for returning customers who may have left products in their cart ! It is very qucik and easy to set up took me about 5 min and now I have an amazing upselling popup that recommends products customers have left in their carts when coming back to the store

baddiiesboutique
Canada
Almost 2 years using the app
OptiMonk replied December 14, 2021

Hey There,

I'm so glad to hear that you like our upselling template options.

I just checked your website and I love the design and usage of colours, I hope Optimonk will be an effective tool for you in the long run as well! :)

Please feel free to reach out to our Support Team via chat or at support@optimonk.com if you need help in the future.

Have a great week ahead,

Anna from OptiMonk

March 4, 2018

The reason we looked at optimony was the ability to target international customers, as we do very well with out locla market, but we want to expand into the US and we had a more visitors to the site coming from the use than we had from New Zealand. We use optimonk to capture leads from the US and eventually sell to them. The targeting the right offer to the right market is key and optimonk is the only one that can really do this. its impressive to say the least.

Ephraim Health Services Ltd
New Zealand
Almost 2 years using the app