Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Optimonk has been great for my business. I have already gained 20,000 people to my email list through a pop up which in the end will produce huge results for my business. Thank you Optimonk
Top app very powerful and has great data and integrations . The support is very fast to answer and professional
Hi Stephane! I'm glad that you were satisfied with my assistance, and I wish you a lot of success with our app in the long run as well!! Please feel free to get back to me on chat if you need assistance later on. Anna from OptiMonk
Best App, only app that has abandon cart messaging for messenger, really helped bring our sales up.
Great app and supprt that has increased our email signups very much and the integration to klavyio is a big bonus aswell!
I'm so glad that you like our app and that it has increased your email signups! :) I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business. Zsofi from OptiMonk
The integration is good and numerous list of campaigns are recommended with the conversion rate indicated so you can pick the right one.. it is flexible and fairly easily customisable.
Customer Support is great and super helpful.
Hello,
I'm happy to hear that you like our campaign templates and find them easy to customize.
Thank you so much for mentioning our Customer Support Team, we're working hard to provide the highest quality service for each OptiMonk user. :)
Feel free to reach out to us if you need any assistance.
I wish you every success,
Anna from OptiMonk
Really good app that does exactly what I needed and I love that it offers a lot of custimization. Customer service was top notch - walked me through installation and then tested it all for me - this on a free plan is amazing!
Hey there,
I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you with your query :)
I wish you all the best with your campaigns and do get back in touch if you need help with anything else!
Kind Regards
Chris from OptiMonk support!
Hello all, I was having a hard time finding out a solution to enable OptiMonk to work. This was quite worrisome since i couldn't find a solution. Luckily they have live support, Anna came to the rescue and offered a fix within 5 minutes. It's been awhile since i've actually enjoyed working with live support. OptiMonk went above and beyond to ensure I was able to finish the task quickly. Anna was exceptionally well versed and kind.
Wow, what an amazing review!! Thank you so much for mentioning my name and I honestly wish you a lot of success with your business and with OptiMonk!! :)
Have a great week ahead,
Anna <3
Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.
Hey there,
Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you.
Please don't hesitate to reach out if there's anything else we can do for you.
Kind regards,
Emil from OptiMonk
Easy to use and customizable with an array of options! If you're no techie it doesn't matter. Totally recommend!
Hi There,
Wow, we're so happy about your success, thank you for sharing your experience!
I hope OptiMonk will help you reach your eCommerce goals in the long run! Please feel free to reach out to us at support@optimonk.com or via chat if you need campaign advice in the future.
We would be very happy to help!! :)
Have a great week ahead,
Anna from OptiMonk
The customer service is really great. I already recommended to a couple friends who own ecomm shops.
Hi Michelle,
I hope you are well, it's really good to hear from you again! :)
Thank you for sharing your experience, and also for the referrals! We really appreciate that you're spreading the word!
Would you be interested in joining our Ambassador program? Feel free to let me know via email if so, and I'll be happy to provide you with more details.
Thanks a lot for taking the time to leave a review, you made me very happy!! :)
Have a great week,
Anna