Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

June 21, 2021

Customer service is amazing. They are quick to reply and have some great resources. I personally found setting up the popups targeted by an action a bit challenging but overall the design is simple and they provide great suggestions

Modern Match Lingerie
Canada
12 months using the app
OptiMonk replied June 22, 2021

Hi There,

I'm really glad you had a great experience with our support team!

OptiMonk is a complex software with many features and opportunities, so we can fulfil the needs of small stores and also huge enterprises.

Therefore sometimes it's not easy to find the right solution for each OptiMonk user, but we'll always be here to help you! :)

Have a lovely week ahead and feel free to reach out to us anytime.

Best,

Anna from OptiMonk

January 20, 2022

So far so good. I am trying the free plan. The design process is good and has many features. There are many templates. The support team is really fast and responsive.

Local Beauty
Italy
9 months using the app
OptiMonk replied January 21, 2022

Hi there,

Thank you very much for your kind review and I along with the OptiMonk team are so happy to hear that you find our popup designs and features good :)

If you do ever need any assistance with the App or have any questions then please feel free to contact us and we will be more than happy to assist you

We wish you many successes with your business!

Kind Regards
Tom from the OptiMonk Support Team

November 29, 2022

So far so good, will continue using it, the features are so helpful and the support is top notch. I highly recommend.

ONE OFFF
Canada
8 months using the app
OptiMonk replied December 2, 2022

Hi there,

We're so happy that you've shared your honest experience with us, I really appreciate this and was glad to help you 🙂

Thank you very much for your kind review!

Let us know if we can help you further with anything!

Sara from OptiMonk

October 13, 2021

Application facile à utiliser, très intuitif.
Avec des dessiner très abouti, rien à dire jusqu'à maintenant, Top.

Kudoi ®
France
7 months using the app
OptiMonk replied October 18, 2021

Bonjour,

Merci beacoup pour cette critique.

N’hésitez pas à nous contacter à nouveau si vous avez besion d’aide.

Nous serons ravis de vous aider :)

Cordialement,
Le serviece clientèle d'OptiMonk

January 17, 2020

So far so good! I haven't used it for so long time, so maybe it will increase to a 5 star in time. Thanks

DesignWerket
Sweden
7 months using the app
September 6, 2019

I love this app making my job easier. It is simple to install and to create what I need. Simple to use

Razzipink popup
United States
5 months using the app
November 25, 2022

VERY helpful in GROWING YOUR BRAND. VERY EASY TO USE AND HELPS YOU KNOW YOUR SHOPPERS, IF YOU WANT TO GROW USE NOW

7sinsmafia
United States
5 months using the app
OptiMonk replied December 2, 2022

Thank you for leaving feedback about our app. We are happy to hear that you found our app useful and that it helps you grow.

Please let me know if there is anything else I can help you with.

Sara from OptiMonk

December 28, 2019

I use this app to help me do me campaign. I really like the way the app interact with me, it is a nice and friendly interface. I would like more functionaties in the from plan to start making pop ups

ShoppingPlus
Gabon
4 months using the app
November 5, 2018

App works great! It helped to obtain lots of potentially lost customer.. Will definitely keep it, and try all its features.

GlamorousDogs
United States
4 months using the app
November 20, 2019

Very nice user interface. I had an issue with activating my initial pop-up but worked out well in the end.

MikoE
United Kingdom
3 months using the app