Reviews (905)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.
Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!
Hello,
Thank you very much for this nice review.
I'm glad that the workaround was helpful and I could assist you 😊
Feel free to reach out to me again if you need help.
Kind regards,
Rudolf and the OptiMonk Team
Great support and great product
Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store
Very important plugin, top features and great support!
Love it and can absolutely recommend!
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Hello Nik,
It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.
If you have questions in the future, feel free to reach out to us again 😊
Good luck with your business 🚀
Best regards,
Rudolf and the OptiMonk Team
Great app and amazing customer service!
Hi,
I really appreciate your kind review 😊
You can reach out to us anytime if you need assistance.
Kind regards,
Réka and the OptiMonk team
This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.
I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!
Dear Alef Bet Team,
Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.
I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.
Kind regards,
Réka from the OptiMonk team
OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。
The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.
Hello,
Thank you very much for your kind review.
We are really glad that you are satisfied with the quality of the support that you received 💪🏻
Feel free to reach out to us in the future if you need any assistance.
Kind regards,
Stephan and the OptiMonk team
Great support, and the tool works really well!