Reviews (910)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to capture and convert traffic, enhancing customer engagement and conversion rates. It features popup customization, A/B testing, and efficient audience targeting, with easy integration with platforms like Hubspot. The app is user-friendly and reliable, requiring no technical skills. Customer support is praised for responsiveness and helpfulness in integrations and tailored advice. Continuous updates reflect a commitment to user-driven development.

August 29, 2024

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

Americana
United Kingdom
2 days using the app
June 24, 2024

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.

I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Alef Bet by Paula
United States
13 days using the app
OptiMonk replied July 4, 2024

Dear Alef Bet Team,

Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.

I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.

Kind regards,
Réka from the OptiMonk team

March 25, 2024

I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!

Espaço Azulejista
Brazil
17 days using the app
OptiMonk replied April 3, 2024

Hi There,

Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁

Have a lovely time using OptiMonk!

Best Regards,

Sarah & the OptiMonk team

June 5, 2024

Really great support, fast and does not leave you before it works

Kirkensgaard Mode & Stil
Denmark
5 months using the app
OptiMonk replied June 10, 2024

Dear Kirkensgaard Mode & Stil Team,

Thank you for your review, I'm glad I could help you :)

You can get back to us anytime if you have questions.

Have a great day!

Best,
Stephan

March 14, 2024

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
Lithuania
7 months using the app
OptiMonk replied April 9, 2024

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The OptiMonk Team

February 26, 2024

Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!

OZFitTech
Australia
5 months using the app
OptiMonk replied March 11, 2024

Dear OZFitTech Team,

Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)

Best,
Rudolf and the OptiMonk Team

April 10, 2024

Great help when setting up by customer service - thanks stephan

acero interiors
United Kingdom
5 months using the app
OptiMonk replied April 12, 2024

Hi Sam,

Thank you so much for this nice review! We're happy that you were satisfied with the support that you received.

Good luck with your business 🚀

Best Regards,
Stephan, Réka and the OptiMonk Team

Edited April 8, 2024

Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you

Macrofashion1
United Arab Emirates
7 months using the app
OptiMonk replied April 3, 2024

Hello Dina,

Thank you very much for your review 🙏

If you need any further assistance, me and the whole team are here to help and guide you.

Best of luck with your business and sales!

Kind regards,
Réka from the OptiMonk team

May 30, 2024

Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!

Pigmenttarium Store
Hungary
3 months using the app
OptiMonk replied June 4, 2024

Dear Pigmenttarium Store Team,

Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊

Wishing you the best! 🚀

Kind regards,
Réka

July 19, 2024

Great app and amazing customer service!

Hempo.se
United Kingdom
11 months using the app
OptiMonk replied July 23, 2024

Hi,

I really appreciate your kind review 😊

You can reach out to us anytime if you need assistance.

Kind regards,
Réka and the OptiMonk team