Reviews (449)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead collection, sales, and customer engagement with its versatile popup features. It offers A/B testing, analytics, customizable templates, and integrations with platforms like HubSpot and Klaviyo. The user-friendly interface suits merchants without technical skills, and the app is noted for its reliable performance. Customer support is also praised for its responsiveness and effectiveness in aiding with campaign optimization and technical issues.

March 3, 2025

Team is very helpful and quick to respond!

STUDIOCULT
United States
17 days using the app
November 29, 2024

If I could exceed five stars, I would!!!

As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store.

Brilliant Customer Service!

Motorcycle Performance Store
United Kingdom
About 3 hours using the app
September 24, 2024

great customer support, awesome features, very happy

the weeks
Germany
About 3 years using the app
August 21, 2024

Very important plugin, top features and great support!
Love it and can absolutely recommend!

BOLSTair
Germany
11 months using the app
February 27, 2025

Chris was a great advisor

UNIQPROT
Ireland
4 days using the app
September 9, 2024

The customer support is very helpful and responds quickly to my query

BOOMBA
Hong Kong SAR
8 months using the app
October 17, 2024

Great support and great product

Køddeklær
Norway
8 months using the app
June 18, 2024

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Good Citizens Eyewear
Australia
About 1 year using the app
OptiMonk replied June 24, 2024

Hello Nik,

It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.

If you have questions in the future, feel free to reach out to us again 😊

Good luck with your business 🚀

Best regards,
Rudolf and the OptiMonk Team

June 24, 2024

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.

I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Alef Bet by Paula
United States
13 days using the app
OptiMonk replied July 4, 2024

Dear Alef Bet Team,

Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.

I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.

Kind regards,
Réka from the OptiMonk team

April 11, 2022

Great app! I have been using it for years without any problems. And the customer service is exemplary! They are fast, accurate and kind. I really recommend it!

HuppanjBele.hu
Hungary
Over 4 years using the app
OptiMonk replied April 11, 2022

Hi Zsolti,

I'm Anna from OptiMonk Support.

Thank you so much for your review, Tom and I are both very happy that you were satisfied with our assistance. :)

We wish you all the best and as always, feel free to reach out anytime for help.

Have an amazing week ahead,

Anna & Tom