Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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you are blessed to have Anna working for you. What AMAZING customer service! She was very patient and answered all my questions.
Hi Aisling,
I was so delighted to chat with you today, you're a really kind person. I wish you the best of luck launching your business and feel free to reach out to support anytime in the future. <3
Have a wonderful day,
Anna
This app is awesome! I had some issues with set up, but customer support came along and resolved my issue in a timely manner. I can't wait to get to see all that this app can do for our business and website!
Hi Brandi,
Thank you so much for your review, you're fantastic!! The whole team is very happy about your feedback. :)
We truly believe that OptiMonk will be very beneficial for you in the long term as well!
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)
Have a great day,
Anna from OptiMonk
This app is amazing, reducing a lot of coding just by configuration I can use a popup window and teaser included, super easy to use it. Also the technical support is great! they made sure all the details and requirements that I need they will provide fully support. Totally recommended! :D
Hello Jenny,
I'm so glad you were satisfied with my chat support today!
It's good to see that you applied the changes we discussed and now your campaign is targeted the way you wanted it to be. :)
Feel free to reach out to us anytime via chat or email (support@optimonk.com).
Thank you and have a great weekend,
Anna from OptiMonk
Great app with excellent customer service! There was a compatibility issue with my theme and support was able to fix it. Overall I'm very happy with optimonk!
Optimonk has worked well enough for us in a limited capacity that we have begun greatly expanding its use on our site. Their staff is very helpful, and we're looking forward to continuing to expand our usage of the platform.
Hey there,
Thank you so much for your kind review it means a lot to the OptiMonk team that you found the team helpful :)
If you need any help with your campaigns or have any questions please do let us know and we will be more than happy to help you :)
I wish you all the best with your OptiMonk campaigns
Kind Regards
Chris from OptiMonk
I know optimonk application from ezra firestone, I was join his coaching.
Because of Ezra have installed to his e-commerce store without hesitation I use it too, indeed the optionk is best application.
easy to use and running normally with shopify and zipify
there is a little suggestion from me, optimonk should develop of template builder with drag and drop system, So their client like me can modify and create template by following our store character.
that my small review, hopefully my advice can be considered. thanks
This is a great app. Easy to use and Chris from support took 2 days of his time to help me set it up with Klaviyo. Highly recommended.
Hey,
Thank you so much for your review, I am sorry that it took a little longer than planned, however, I am happy that we managed to get the integration set up :)
Thank you for your patience and I wish you the very best with your campaign, and as always if you need help with anything else just let us know
Enjoy your upcoming weekend
Kind Regards
Chris
I used this app to help with my getting my email list started for my new website. It was straight forward and super easy.
Hey,
I'm so glad to hear that our app helps you to collect email subscribers! :-)
I wish you hundreds of new subscriptions and as always, please feel free to reach out to our Support Team via chat or email if you need any advice or assistance with your campaigns.
Have a lovely week ahead,
Anna from OptiMonk
Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask
Hey there,
Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well.
Feel free to reach out to us if you need any assistance in the future.
Best,
Sara from OptiMonk Support
The best pop up app for email marketing we've used! Wide variety of templates and their team is great help! :)
Hey There,
We're so amazed by your review, thank you so much!!
It's great to hear that you just found the right tool for your business ;)
Wishing you a lot of success with OptiMonk!
Anna from the Support Team