Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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The app itself has immense potential, and the quality of the support I got when I had issues (with my theme) is outstanding. Thank you!
Hello,
Thank you so much for this review, we really appreciate it!
I'm really glad that you are enjoying our app!
We are more than happy to assist you anytime :)
Best,
Réka and the OptiMonk Support Team
Sara was absolutely amazing and helped us set up the entire campaign. From the popup to teaser, to css based selector. Will use for all my stores.
Hi there,
Thank you so much for your positive feedback! We are happy to have you here, and it was a pleasure assisting you!
Thank you for being so kind and I wish you a lot of success with your business! :)
Sara from the OptiMonk Support Team
Great pop up app. Very easy to use and amazing features. Recommend a 100% for e-commerce businesses.
Hey There,
We're working hard on making our app more and more user-friendly and I'm glad you like it! :)
Thank you very much for sharing your opinion and please feel free to reach out to us via chat if you need any assistance.
Have a great day,
Anna
Great way to help your site and business. I was having trouble with updating my campaign and I was able to get everything I needed done with the help of Emil. Very helpful and I would recommend this app.
Hi there,
It’s great to hear that you had a positive experience at OptiMonk. We are happy to hear that our hard work has paid off! If there’s anything we can do to serve you further, let us know.
Emil from OptiMonk
Aplicativo muito bom e completo. o pessoal do suporte é muito bom e estão me ajudando a configurar o que eu preciso. recomendo muito!
Muito obrigado por suas amáveis palavras, estou tão feliz que você tenha ficado satisfeito com a nossa ajuda! 😊 Se você precisar de mais assistência no futuro, estamos aqui para ajudar. 🙏 Zsofi da equipe de suporte OptiMonk
Early days using the app but super user friendly so far and the templates are better than other platforms I've looked at
Hi,
Thank you for your feedback!
We are so happy to see that you are satisfied with our app and you find it easy to use. We also put a lot of heart into our popup templates, so it is an honest pleasure to see that you find them good-looking!
Have a great time while using OptiMonk and please see us with any upcoming questions.
Best,
Tom from the OptiMonk Team
I very rarely find the time to write reviews but in this instance I have made time because the team at Optimonk deserve it! It's a brilliant app which has helped me to create some really professional looking pop-ups and whenever I hit a problem, they've been incredibly helpful. Not only have they completed what I was attempting to do, they they sent screenshots with clear arrows and a full explanation as to how I can do it myself next time. This was then emailed to me automatically too so I can easily read it back. Brilliant app, brilliant team, brilliant outcome for my business. FIVE stars!
Hi there,
Thank you very much for your kind review, it was an absolute pleasure helping you on live chat :)
If you need help with anything else or just have a question do feel free to get back to us, I wish you the very best with your campaigns and I wish you an amazing week ahead!
Kind Regards
Chris from OptiMonk support
Is the best email app. You can edit whatever you want of the appereance, that we all know that is something important for the first eye contact with potential customers. Also you can connect with infinite apps, so you don't have to lose time on that.
Hey Carlos,
Wow, I'm so amazed by your wonderful review!! I'm really glad to hear that you found the right tool for your store and I wish you the best with your business.
Let us know if you need any assistance in the future. :-)
Anna from OptiMonk
Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.
Hey there,
We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!
Kind regards,
Chris and Rudolf from OptiMonk
Just finished my first campaign.. so far so good. Easy to use, and right to the point. Just what I was looking for.
Hi there,
Thank you so much for leaving your feedback.
We are truly happy that you gave us a chance and it is amazing to hear that you found our app easy to use.
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk