Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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User friendly app which provides all our business needs. The customer support team are always super helpful.
Hi,
I'm very glad that you find our app user-friendly, our product team is improving the functionality and the interface every day. :)
I'm also happy that you had a nice experience with the Support Team!
Have a lovely day and feel free to reach out anytime.
Anna from OptiMonk
We are new to the app but so far the ease of setting up our campaigns is great! The layouts and variety of popups are great options for a beginner.
Hi there,
Thank you so much for your kind words regarding our app, we really appreciate it :) Feel free to reach out to us should you have any questions, we would be happy to help you.
Best wishes,
OptiMonk Support Team
Emil was VERY helpful getting me started with OptiMonk. Looking forward to creating and using my first campaign!
Hey there,
Many thanks for leaving us a review. We cannot thank you enough for supporting us and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!
Reach out to us, should you need any help.
Kind regards,
Emil from OptiMonk
Excellent support provided by the team, they go above and beyond to make sure the application works for you. I cannot recommend this app enough. It is incredible and helped my conversion massively on my previous store and hoping it does the same on this one too! :)
Hey There,
I'm so glad to hear that you were satisfied with the support you received from Peter! Thank you for your kind words :)
If you need any assistance in the future, please don't hesitate to contact us again. Our team will be there for you.
Have a nice day,
Anna from OptiMonk
As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.
Hey there,
It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D
Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help
Kind Regards
Chris
OptiMonk Support
Easy to use, excellent support.
Very good application, very responsive and efficient customer service, thank you for this application !
Wow thank you so much for your appreciative comments 🤩
Please don't hesitate to get back to us at any time, we'd gladly help you!
I'm satisfied with the app and the customer support (thanks and shoutout to Kassandra, in particular).
Hi Giuseppina,
I was very happy to chat with you today, thank you so much for taking the time to review our app, it means a lot!
I wish you a lot of success with OptiMonk!
Kassandra
It can be a little confusing to set up initially but the support is excellent and it works like a charm. Customers love the spin for a discount and it has helped us recover quite a few sales.
I love this app which I personally use for e-commerce. I would definitely recommend this to anyone who is starting.