Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful!
Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!
Hey there,
We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear.
Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze.
We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out.
Warm regards,
OptiMonk Team
Special offers boosted without development, great CMS experience and efficient customer service.
Highly relevant for growth teams
Congrats!
Hi There,
Thank you for your great review.
We are so happy that you like using our system and you find our support helpful. This is what drives us every day :)
Have a nice weekend and take care,
Best,
OptiMonk Team
Despite the time difference, the team at optimonk has been very reactive. What makes an application great is it client services. This team is very quick, very kind and go out of their way to help. A huge thanks in particular to Zsofi
Hi Bernard,
Zsofi is on holiday today, but I'll make sure to let her know that you were grateful for her assistance. We also appreciate your patience and understanding regarding the time difference.
Also... I have great news: we'll extend the support hours very soon, we're already working on it! :)
I wish you all the best and I look forward to speaking with you in the future.
Anna from OptiMonk
Fantastic app/service. Having tried other, similar services such as OptinMonster, this is hands down the best. The targeting it provides is incredible, you can show different offers to people depending on whether they've ever visited a certain page or seen a certain offer before. Amazing!
Awesome app and awesome customer support. Very helpful and courteous. I recommend this app strongly.
These guys answer all your questions very quickly and very knowledgeable. Check them out!!
Hi there,
It's Chris here from the OptiMonk support team, I just wanted to take the time to thank you for your kind review and that it was an absolute pleasure helping you with your enquiry :)
As always, if you have any other questions or need assistance with anything else just let us know
Kind Regards
Chris
Very useful and easily customizable. Love the Monk and its friendly spirit! I need to dig a little deeper to get faster in editing content but thats just my lack of knowledge!
Best popup app and great customer service! It’s easy to setup and my conversions have doubled since I started to use.
Had a really good experience with this app. The interface is really intuitive and easy to use but the customer service was standout. We were having issues with proper integration (our fault, not theirs) and the team (Chris in particular!) helped every step of the way and went above and beyond give us some back end help to make the process smoother. Thank you!
Hi there,
Thank you very much for your kind review, it was a pleasure helping you with your integration issue. Also I am very happy that you are enjoying the OptiMonk app :)
As always if you need any help with anything or have any questions then please do let us know
Kind Regards
Chris
Great Service & Support. I have been using from past one month and it has started giving me results desired. Would encourage you to try Optimonk, it anyway comes with free trial without asking for any credit card info.
sehr gute app. sehr variabel. customer support super schnell und hilfsbereit. fünf sterne sind auf jeden fall berechtigt.
Hallo,
vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind! :)
Wir wünschen Ihnen viel Erfolg mit OptiMonk!
Anna