Reviews (913)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

May 27, 2024

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell

And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today ...

AMAZON FACTORY
United States
About 23 hours using the app
OptiMonk replied May 30, 2024

Dear Amazon Factory Store Team,

Thank you very much for this lovely review, it was heartwarming to read!

Feel free to reach out to us if you need any help, I would be happy ...

May 2, 2024

Very helpful support!! Thank you for everything

Uhauu!
Portugal
4 months using the app
OptiMonk replied May 6, 2024

Hello,

Thank you for your kind words 🙏

Feel free to get back to us anytime.

Warm regards,
The OptiMonk Team

April 10, 2024

Gosto demais deste app e nem aprendi a usar todas as funcionalidades.
Atendimento rápido e eficiente também.
Must have para quem tem loja online.

Pickleball Net Brasil
Brazil
4 months using the app
OptiMonk replied April 12, 2024

Dear Pickleball Net Brasil Team,

Thank you for this lovely review, we are very glad that you like our app and its functionality.

We are hoping you'll have a great time ...

July 23, 2024

OptiMonkのサポートチームは本当に素晴らしいです!対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。

The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

ジャパンキャビア (1983 J.CAVIAR / 宮崎キャビア1983) 公式オンラインストア
Japan
7 days using the app
OptiMonk replied August 1, 2024

Hello,

Thank you very much for your kind review.

We are really glad that you are satisfied with the quality of the support that you received 💪🏻

Feel free to reach out to us in ...

September 27, 2024

Great support, and the tool works really well!

Zoono Australia
New Zealand
6 minutes using the app
March 12, 2024

Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.

Hawksley
United Kingdom
4 days using the app
OptiMonk replied March 25, 2024

Dear Hawksley Team,

Thank you for your glowing review and your lovely recommendation! 😊️

I am so glad that you found my support satisfactory and our product easy to use. 😊️

...

April 3, 2024

Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.

Eraya
India
2 days using the app
OptiMonk replied April 9, 2024

Dear Eraya,

Thank you for your kind review, we're glad you'd recommend us!

Let us know if you need anything :)

Kind regards,

Sarah & The OptiMonk team

July 12, 2024

Perfect service!

eventspandoek.nl
Netherlands
7 days using the app
OptiMonk replied July 22, 2024

Hello,

Thank you very much for your review.

Feel free to get back to us anytime 😊

Best regards,

Rudolf and the OptiMonk Team

March 4, 2024

Awesome team help.
Helpful Team

Counselling With GC
India
About 3 hours using the app
OptiMonk replied March 11, 2024

Hi There,

We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!

Best ...

January 5, 2017

A pop up with analytics. That's the bonus. Plus there were able to offer some advanced support for us as well as some customization we needed for a reasonable cost. It's critical now, too, that you can not have pop ups show on mobile.

Tamethebeast
United States
Over 8 years using the app