The Shopify App Store will have limited functionality due to scheduled maintenance on December 11 at 3:00pm UTC.
Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales, engagement, and conversion rates. Its user-friendly design, customizable templates, and unique campaign creation are highly valued. The app's seamless integration with Shopify and other platforms, efficient customer support, and easy setup are also praised. Merchants value the ability to remove branding, even on free accounts, and the customizable options and prioritization of popups, making it a great value for money.

October 6, 2023

So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.

Wendy Coombes Photography
About 7 hours using the app
OptiMonk replied October 16, 2023

Hey there,

Thank you for the dazzling review!

We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.

If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!

Kind regards,
Rudolf from OptiMonk

June 26, 2023

Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help

Gazon Québec
8 months using the app
OptiMonk replied July 24, 2023

Hey there,

Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users.

If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Kind regards,
Emil from OptiMonk

October 19, 2023

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
United States
About 16 hours using the app
OptiMonk replied October 30, 2023

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

July 12, 2023

Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!

Gallagher Fragrances
United States
2 months using the app
OptiMonk replied July 24, 2023

Hey there,

Thank you so much for your wonderful feedback!

We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.

Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |

Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!

Kind regards,
Emil from OptiMonk

October 11, 2023

Fantastic customer support and UX design!

Shiny Magic Rocks
United States
About 23 hours using the app
OptiMonk replied October 16, 2023

Hey there,

Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!

Kind regards,
Emil from OptiMonk

November 28, 2023

Chris was very helpful in setting up the application for my business.

The Coastal Flower Boutique
United States
30 minutes using the app
September 22, 2023

Application super pour créer tout type de campagnes et de pop-up, et le support technique est formidable (merci Chris !). Continuez comme ça l'équipe !

About 7 hours using the app
OptiMonk replied October 16, 2023

Merci beaucoup pour votre retour positif !

Nous sommes ravis d'apprendre que vous appréciez l'application et notre équipe de support. Nous nous efforçons constamment de fournir un service exceptionnel à nos clients, et vos encouragements nous motivent à continuer sur cette voie. Si vous avez des questions ou des préoccupations supplémentaires, n'hésitez pas à nous contacter.

Nous sommes là pour vous aider à tirer le meilleur parti de notre application.

Meilleures salutations,
Chris d'OptiMonk

October 25, 2023

App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati

Shop CGP Group
About 13 hours using the app
OptiMonk replied October 30, 2023


Grazie mille per le gentili parole! Siamo felici che tu abbia apprezzato la nostra app e il nostro servizio di supporto. Il nostro team è qui per aiutarti in ogni modo possibile. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie ancora per il tuo supporto e per il consiglio.

Cordiali saluti,
Rudolf di OptiMonk

July 10, 2023

I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)

That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.

If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!

RUDE TECH Guitar Effects
United States
1 day using the app
OptiMonk replied July 26, 2023

Hey there,

Thank you for your positive feedback regarding our service.

It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.

It is also possible to target based on the query parameter.

If you need any help in the future, don't hesitate to contact us! <3

Sara from OptiMonk

June 14, 2023

Working Great On Our Website, Very Nice App Looks Great And Professional,
Recommended To All !

Over 3 years using the app
OptiMonk replied July 26, 2023

Hi there,

Thank you so much for the review.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk