Reviews (905)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

January 2, 2024

Optimonk offers so much to help us achieve and surpass our goals that we are impressed with it. We really are impacted with Csaba teachings and knowledge and of their staff. And we appreciate your business model; if we the client do great and grow, then the move to a paying tear becomes an obious decision and Optimonk sells and grow too...wow, there are some geniuses thinking over there! Thank you, guys!!

Sofia Naturale
United States
20 days using the app
OptiMonk replied January 15, 2024

Hello There,

We are so delighted to read your kind words, thank you so much!🙏
We are thrilled to hear you are impressed with our app and find Csaba's materials insightful.
We are very happy to have you with us!

As always, do reach out to us if you need anything😊

Kind Regards,
OptiMonk Team

January 4, 2024

Free plan is more than capable to handle starting out. The upgrade paths are also so affordable. I see myself sticking with this as my popup banner campaigns app.

Trendz-SA
South Africa
About 1 month using the app
OptiMonk replied January 15, 2024

Hey There,

We're very happy to hear you're content with the app and you'd like to stick to OptiMonk, we're thrilled to have you with us and hope to work together for a long time!

Kind Regards,
OptiMonk Team

May 2, 2024

Very helpful support!! Thank you for everything

Uhauu!
Portugal
4 months using the app
OptiMonk replied May 6, 2024

Hello,

Thank you for your kind words 🙏

Feel free to get back to us anytime.

Warm regards,
The OptiMonk Team

February 26, 2024

Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!

OZFitTech
Australia
5 months using the app
OptiMonk replied March 11, 2024

Dear OZFitTech Team,

Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)

Best,
Rudolf and the OptiMonk Team

April 10, 2024

Gosto demais deste app e nem aprendi a usar todas as funcionalidades.
Atendimento rápido e eficiente também.
Must have para quem tem loja online.

Pickleball Net Brasil
Brazil
4 months using the app
OptiMonk replied April 12, 2024

Dear Pickleball Net Brasil Team,

Thank you for this lovely review, we are very glad that you like our app and its functionality.

We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business.

If you need any assistance, we are always here to help 😊

Best regards,

Réka and the OptiMonk Team

February 16, 2024

I've been using just for a few days, easy to use and set up, and they also have an amazing customer service.

GesundEase
Brazil
9 days using the app
OptiMonk replied February 23, 2024

Hi,

Thank you so much for leaving us a nice review, we are glad to hear you're satisfied with the customer service! :)

As always, we are happy to help!

Kind Regards,
Chris and the OptiMonk Team

January 3, 2024

Great with very nice customer service

By EMMSA
United States
6 months using the app
OptiMonk replied January 15, 2024

Hi,

Thank you so much, we're happy to hear you're satisfied with the customer support!😊

Kind Regards,

OptiMonk Team

January 12, 2024

They are really good and patient helping us with some fix issues! Chris explained every step that we need to do to correct the mistakes for the campaign we were launching

WORK IN
United States
5 days using the app
OptiMonk replied January 15, 2024

Hi!

Thank you for leaving us a kind review, the whole support team is always here to help so just let us know if you need anything!

Best Regards,
Chris and the OptiMonk Team

March 12, 2024

Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.

Hawksley
United Kingdom
4 days using the app
OptiMonk replied March 25, 2024

Dear Hawksley Team,

Thank you for your glowing review and your lovely recommendation! 😊️

I am so glad that you found my support satisfactory and our product easy to use. 😊️

We wish you millions of conversions and all the leads you can handle! 🙂

Best,

Stephan from Optimonk

February 9, 2024

Easy to use and great customer service. Very quick to respond. It's also affordable (currently using the free version) - love it. Thank you!

Ma Folie
Canada
3 days using the app
OptiMonk replied February 20, 2024

Hi,

We are so grateful for your review and glad to know you love the app!

Best Wishes,

OptiMonk Team