Reviews (459)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead collection, sales, and customer engagement with its versatile popup features. It offers A/B testing, analytics, customizable templates, and integrations with platforms like HubSpot and Klaviyo. The user-friendly interface suits merchants without technical skills, and the app is noted for its reliable performance. Customer support is also praised for its responsiveness and effectiveness in aiding with campaign optimization and technical issues.

September 27, 2024

Great support, and the tool works really well!

Zoono Australia
New Zealand
6 minutes using the app
June 24, 2024

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.

I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Alef Bet by Paula
United States
13 days using the app
OptiMonk replied July 4, 2024

Dear Alef Bet Team,

Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.

I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.

Kind regards,
Réka from the OptiMonk team

April 11, 2022

Great app! I have been using it for years without any problems. And the customer service is exemplary! They are fast, accurate and kind. I really recommend it!

HuppanjBele.hu
Hungary
Over 4 years using the app
OptiMonk replied April 11, 2022

Hi Zsolti,

I'm Anna from OptiMonk Support.

Thank you so much for your review, Tom and I are both very happy that you were satisfied with our assistance. :)

We wish you all the best and as always, feel free to reach out anytime for help.

Have an amazing week ahead,

Anna & Tom

January 25, 2024

We've been using this app for years and the pop-ups we use deliver great results. Amazing customer service too. Would highly recommend it

SMUG.
United Kingdom
Almost 4 years using the app
OptiMonk replied February 20, 2024

Hi!

Thank you so much for your kind review, we are glad to hear are getting great results with OptiMonk!

Thanks for recommending us!

Kind Regards,
OptiMonk Team

June 14, 2023

Working Great On Our Website, Very Nice App Looks Great And Professional,
Recommended To All !
https://my-premium-manual-source.com/

My-Premium-Manual-Source
Israel
Over 3 years using the app
OptiMonk replied July 26, 2023

Hi there,

Thank you so much for the review.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

March 1, 2018

Loving OptiMonk so far! Would highly recommend :)

Tj Swim Us
Australia
Almost 3 years using the app
May 10, 2022

I like they are Hungarian and based in Hungary. I like to support these younger ventures and companies as well. I like the plug and play nature of these forms. Takes the time out of doing myself for minimal to no extra benefit. Only con I see is that the editor is a bit hard to get used to as there are lots of features.

PureClean Performance
United States
Over 2 years using the app
OptiMonk replied May 18, 2022

You're the best!! I'm very glad that we had this special connection due to the language that we both love! :-)

If you may have any difficulties using the editor in the future, please feel free to get back to us and our team will be happy to help you and guide you through our features.

Have a great day,

Anna

March 19, 2018

Works seamlessly for us, on Shopify and our Wordpress site.

Beautydetox
United States
Over 2 years using the app
January 20, 2022

Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com

Preserved Roses
United States
About 2 years using the app
OptiMonk replied January 20, 2022

Hi There,

I'm Anna from the OptiMonk Support Team.

I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3

Please feel free to reach out to us anytime in the future and we'll be there for you. :)

Anna from OptiMonk

October 12, 2022

gute App, sehr guter Support. Klare Empfehlung von meiner Seite.
Es ist sehr einfach Pop Ups zu erstellen.

Jaimie Jacobs
Germany
About 2 years using the app
OptiMonk replied October 18, 2022

Hallo Florian,

vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind.

Wir wünschen Ihnen viel Erfolg mit OptiMonk! :-)

Anna