Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

July 23, 2018

Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.

Dancing Tiger
India
6 months using the app
November 23, 2022

This app is incredibly easy to use and has so many great ideas I never would've thought of on my own!

AimeesEdventuresLLC
United States
6 months using the app
OptiMonk replied November 28, 2022

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

November 12, 2021

Easy navigation! I was able to easily navigate through the site step by step on the process to get my activation done.

GlobNet
United States
6 months using the app
OptiMonk replied November 24, 2021

Hi,

I'm glad that your first impressions about OptiMonk were so positive! We are working every day on making our app more user-friendly. :)

If you'll have any feedback about OptiMonk in the future, please feel free to send us an email to support@optimonk.com

We always appreciate the insights of our users! :)

Thank you very much once again.

Anna from OptiMonk

Edited October 1, 2019

Great for new online stores. Easy to use and top notch user experience. Not disappointed with this new addition to my store.

Amrapalli Design & Couture
Mauritius
6 months using the app
August 3, 2018

Super easy to use, works exactly as advertised, excellent support, lots of helpful hints along the way, and the price is extremely reasonable. We moved from another platform which was charging close to 5 times more and delivering a lot less. We couldn't be happier with Optimonk.

Hificentre
Canada
6 months using the app
August 12, 2022

User friendly so far, does exactly what I have asked and easily. Really like the branding from the get go and made using the app simple.

koko+kind
United Kingdom
6 months using the app
OptiMonk replied August 16, 2022

Hey there,

I'm really glad to see that you had great first impressions of our app! Please feel free to reach out to the Support Team if you need any help later on.

Thank you,
Anna

August 5, 2022

LOVE product but the Service is BEYOND!!! I'm a rookie so I so appreciate that they talk in our language and not as if we should know all these in and outs- they test everything and give you pointers to improve upon what you are using. I use the Trojan Email/SMS exit pop up- and I know I haven't even scratched the surface yet of what they can do for my store.

SobrieTees.Life
United States
6 months using the app
OptiMonk replied August 8, 2022

Hi Laura! Thanks again for the fantastic review! We're so glad you've been happy with our app so far, and we encourage you to explore all of our new features in the future. Our team is always happy to guide you through all the features. :) Zsofi from OptiMonk

September 2, 2019

Is the best app for pop ups I found, it has more customizable options than other app didn't have. Its very intuitive

Enjoy Flowers Events
United States
6 months using the app
September 19, 2023

Value for Money:
Considering the features and benefits it brings, the price of this app is an absolute steal. You get incredible value for your money.

Favor Graphics
Vietnam
6 months using the app
OptiMonk replied October 13, 2023

Hey there,

Thank you so much for your kind review, it really does mean a lot to the OptiMonk team :)

If you need any assistance with your campaign or just have a general question about the OptiMonk app, feel free to reach out to us via our live chat channel

Kind Regards
Chris

June 3, 2020

Customer service is very helpful and answers timely. Took me a while to understand all of the functionalities of the app but would definitely recommend it. The free version is enough to get started. Thanks in particular to Fruszi!

Estorenado
Mexico
6 months using the app
OptiMonk replied June 5, 2020

Dear Stefan,

Thank you for your kind words.

I am so happy that I had the chance to have a quick consultation with you, it made my day :)

Have a beautiful day ahead and please contact us if you bump into any other questions.

Best,
Fruzsi
OptiMonk Team