Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.

June 3, 2020

Customer service is very helpful and answers timely. Took me a while to understand all of the functionalities of the app but would definitely recommend it. The free version is enough to get started. Thanks in particular to Fruszi!

Estorenado
Mexico
6 months using the app
OptiMonk replied June 5, 2020

Dear Stefan,

Thank you for your kind words.

I am so happy that I had the chance to have a quick consultation with you, it made my day :)

Have a beautiful day ahead and please contact us if you bump into any other questions.

Best,
Fruzsi
OptiMonk Team

March 28, 2023

I recently downloaded the app and I'm so glad I did! It's been a great experience so far. The user interface is intuitive and the features are top-notch. I especially appreciate the customer support service, especially Bro Emil. He was so helpful and answered all my questions quickly. I'm so grateful for his help. Thanks again, Bro Emil.

Farfour Store
Thailand
6 months using the app
OptiMonk replied March 28, 2023

Hey there,

Thank you for sharing your feedback with us about both our service and our app. Your kind words mean a lot to us and we truly appreciate your positive comments.

It's always great to hear that our efforts to provide the best possible service and user experience are being recognized and appreciated by our customers. Your feedback serves as motivation for us to continue to work hard and strive for excellence in everything we do.

Thank you once again for taking the time to share your thoughts with us. We are honored to have you as a customer and look forward to continuing to provide you with the best possible service and app experience.

Best regards,
Emil from OptiMonk

September 4, 2019

I'm using this app to collect more subscribers as well as more sales. I like the way it performs on my site.

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
6 months using the app
July 17, 2018

Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.

Its easy to setup and configure. The pricing is very attractive compared to other products in the marketplace that often charge a % of the additional revenue.

I would have no hesitation in recommending this product to Shopify owners who want to increase revenue and avoid abandoned carts.

Healthy Human Life
United States
6 months using the app
Edited October 23, 2019

nice! easy to use and to integrate! I just installed the popup so we will see if it actually works :) but im hopeful!

Briosa.se
Sweden
6 months using the app
December 5, 2022

Works flawlessly! Templates are very easy to use and edit, implementation is almost instant and it works wonders. Thanks alot!

YUSB
Switzerland
6 months using the app
OptiMonk replied December 28, 2022

Hi there,

Thank you for taking the time to leave feedback about our app! Your words truly mean a lot to our small hardworking team.
It is amazing to hear about your positive experience with us and we hope you will continue enjoying using OptiMonk.

Thank you,

Sara from the OptiMonk Support Team

February 15, 2017

Awesome app. Even better support. Thanks Nicole!

Petsnacks
Australia
6 months using the app
May 12, 2016

We've been using OptiMonk for about a month now and we've been very impressed with how easy it is to setup and use. You can easily do A/B testing with different pop-up variations and test to see which one is converting best. During the first month, we've collected over 1,000 email addresses from leads that are highly-likely to convert after being dropped into one of our email marketing flows. Would highly recommend to anyone who has a Shopify store and wants to grow their email contact database!

Teeshirthq
United States
6 months using the app
September 21, 2021

Optimok works, it does the job. Recently I added 1 rating campaing and it works quite well. I think anyone could be interested to add this app on their online stores.

AurayN Telecom
Spain
6 months using the app
OptiMonk replied September 23, 2021

Hello there,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app!

We hope that we can help you increase your sales even more :)

Best,
Tom and the OptiMonk Support Team

August 6, 2021

Fast Support and help. We use the app since a long time and now with 10 stores in parallel. Could definitely recommend it!

BEAUTY babe
Germany
6 months using the app
OptiMonk replied August 6, 2021

Hello there,

It's lovely to hear that you're satisfied with the app and with our Support as well. We really appreciate your kind words!

Please don't hesitate to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help you. :)

Kind Regards,
Aniko from OptiMonk Support Team