Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Very quick response and incredibly helpful! The customer support has been great so far throughout my experience. Thank you :)
Hi There! Thank you so much for your kind words, I'm very glad that you were satisfied with my assistance <3 Please feel free to reach out anytime in the future! Anna from OptiMonk
The app gives us many options to improve our site's conversion. The support is also really good and fast solving problems
Hi Juliana,
I'm glad to see that my colleague Kassandra helped you out quickly :)
I wish you a lot of success with our app,
Anna from OptiMonk
Amazing customer service and Chris (One of the team members) have helped me throughout the process for my custom requirements. I would like to suggest OptiMonk if you're looking custom popups solution.
Hi Jon,
It was a pleasure helping you set up your OptiMonk popup/stickybar and I would like to thank you for your amazing review, it means a lot to the hard-working team at OptiMonk :)
Do get back to us if you need help with anything else and we will be more than happy to assist you.
Kind Regards
Chris from OptiMonk
Nice app last week improve my 2 conversion for brand new store.Excellent app I recommend this app
OptiMonk is very user-friendly and has helped us in converting even more website visitors through a beautiful exit intent pop up. The customer service is also incredibly friendly and helpful. Highly recommend this app.
Hi There,
Thank you so much for your feedback, I'm glad to hear that OptiMonk is already beneficial to you.
I have checked your campaign and I couldn't agree more: the design of the popup is very beautiful indeed!
Thanks for brightening our day :)
Anna & the OptiMonk Support Team
I needed a popup for my site and this app helps perfectly with that. Lots of styles to choose from and support was incredibly quick and helpful. Rate it highly.
Hey Davinder,
I'm so glad that we could meet your ideas and achieve the popup flow which you've envisioned! :)
Please let us know if we may help you further with anything and I wish you the best of luck with your popup and your business entirely.
Peter from OptiMonk
He implementado en mi tienda www.mismuebles.co aplicando las sugerencias del ebook que tienen disponible, y me parece fantástica, el soporte y la ayuda inicial has sido de lo mejor, gracias
Hi there,
Thank you for your feedback, it truly means a lot to our small, hard-working team!
I am so happy that you are loving the OptiMonk app, and I wish you all the best with your campaigns :)
Do get back to us if you need help with anything or just have a question about the OptiMonk app and we will be more than happy to assist
Kind Regards
Sara
I just started to use this app, but I can say it's very eased to use and have a great customer service.
Hi there,
Thanks for taking the time to share your opinion, I'm really happy to hear that you find our app easy to use. I hope you’ll stay with us in the long run!
Sara from OptiMonk Support
I know everybody say "I never leave reviews, but...". In this case it's really accurate. I can count on one hand the number of times I've left a review for any app. I'm almost always underwhelmed. NOT THIS TIME. The app itself is really well thought out and efficient. But the customer support is what sold me. Like a lot of busy entrepreneurs, I don't have a lot of time to comb through help pages every time I run an issue. It makes a huge difference when you have a highly responsive and KNOWLEDGEABLE support staff at the ready (in my case Anna). Not only was she able to thoroughly explain to me how to fix any issues, but in most cases was able to go into my account and fix them for me. I am beyond impressed.
Hi Darnell,
It's Anna from OptiMonk. :)
I'd like to thank You here as well for making my day! I'm very glad that you shared your positive experience about me and the team. Your kind words mean a lot. :)
If you need any assistance from the team in the future, don't hesitate to contact us.
Have a lovely week ahead <3
Anna
Really easy to work with HTML template editor even for a noob like myself. Tones of free info from optimonk to help your onsite retargetting too. Great service