Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

Edited November 15, 2019

This app is crazy. It's increasing my conversion rate and the design here are awesome!! Thanks you for the great work

Mumbrella.fr
Switzerland
4 months using the app
September 15, 2021

Early days using the app but super user friendly so far and the templates are better than other platforms I've looked at

Premium Health Japan
Japan
4 months using the app
OptiMonk replied September 15, 2021

Hi,

Thank you for your feedback!

We are so happy to see that you are satisfied with our app and you find it easy to use. We also put a lot of heart into our popup templates, so it is an honest pleasure to see that you find them good-looking!

Have a great time while using OptiMonk and please see us with any upcoming questions.

Best,
Tom from the OptiMonk Team

May 24, 2022

I very rarely find the time to write reviews but in this instance I have made time because the team at Optimonk deserve it! It's a brilliant app which has helped me to create some really professional looking pop-ups and whenever I hit a problem, they've been incredibly helpful. Not only have they completed what I was attempting to do, they they sent screenshots with clear arrows and a full explanation as to how I can do it myself next time. This was then emailed to me automatically too so I can easily read it back. Brilliant app, brilliant team, brilliant outcome for my business. FIVE stars!

Laurella Mama
United Kingdom
4 months using the app
OptiMonk replied May 25, 2022

Hi there,

Thank you very much for your kind review, it was an absolute pleasure helping you on live chat :)

If you need help with anything else or just have a question do feel free to get back to us, I wish you the very best with your campaigns and I wish you an amazing week ahead!

Kind Regards
Chris from OptiMonk support

January 25, 2018

A must have when you want to make beautiful Pop-up. My preferate feature is the board when you can see your stat and make split test easily. I recommend !

Laventurier
France
4 months using the app
October 17, 2022

Is the best email app. You can edit whatever you want of the appereance, that we all know that is something important for the first eye contact with potential customers. Also you can connect with infinite apps, so you don't have to lose time on that.

Depende De Ti
Spain
4 months using the app
OptiMonk replied October 19, 2022

Hey Carlos,

Wow, I'm so amazed by your wonderful review!! I'm really glad to hear that you found the right tool for your store and I wish you the best with your business.

Let us know if you need any assistance in the future. :-)

Anna from OptiMonk

October 26, 2023

Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.

Tukkukoira
Finland
4 months using the app
OptiMonk replied October 30, 2023

Hey there,

We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!

Kind regards,
Chris and Rudolf from OptiMonk

March 4, 2020

I've seen a huge difference in subscribers when using optimonk. Their plugins are super effective and very easy to design

Copina Co.
United States
4 months using the app
July 13, 2020

OptiMonk is amazing with personal support, and the easy to use creative templates to get your message out. I recommend you definitely give it a try. It's worth it!

Uppdesigns
Jamaica
4 months using the app
OptiMonk replied July 17, 2020

Hi Miller,

Thank you for your kind review.

We are so happy that you enjoy using OptiMonk and you like our templates, as well. It is our pleasure to support you :)

Have a great weekend,

Best,
OptiMonk Team

March 28, 2020

I was looking for a pop up app on Shopify and this was the top recommended. This app really helped with my brand.

Endo Vitality
United States
4 months using the app
November 28, 2022

Just finished my first campaign.. so far so good. Easy to use, and right to the point. Just what I was looking for.

DATNEWDRIP
United States
4 months using the app
OptiMonk replied November 28, 2022

Hi there,

Thank you so much for leaving your feedback.
We are truly happy that you gave us a chance and it is amazing to hear that you found our app easy to use.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk