Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

December 18, 2020

What a great app! So many customizable features. The templates are great too! It definitely has increased my sales.

Furly Curly Pet Supplies
United Kingdom
3 months using the app
OptiMonk replied January 4, 2021

Hi,

Thank you so much for your feedback. We are happy to hear that you are enjoying our app and its templates :) We wish you every success in the future!

Best,
OptiMonk Support Team

August 3, 2019

I have been able to track my users that are abandoning there carts and using that to create different email promotions its been great.

Legends Gold Co
United States
3 months using the app
August 20, 2021

Very simple and powerfull app, syncs very well with your site and responsive style, both the appearance and the content of the pop up is elegant

Wish4nails™
Chile
3 months using the app
OptiMonk replied August 23, 2021

Hi There,

We’d just like to thank you for taking the time to write this kind review!

We are glad to hear that you enjoy using our app and that you've found it elegant and easy to use :)

Please feel free to reach out to us anytime if you need any assistance.

Kind regards,

The OptiMonk Support Team

February 20, 2022

Super intuitive platform, easy to use for first time E-commerce enthusiasts. I'm looking forward to seeing how my first campaign does!

ALLNEWCULTURE
United States
3 months using the app
OptiMonk replied February 20, 2022

Hi,

I'm so glad you like our platform!! :-)

Congratulations on your first campaign and please feel free to reach out to our team via chat or at support@optimonk.com if you need any campaign advice or assistance with your account.

Have a great day,

Anna from OptiMonk

Edited January 29, 2020

One of the most powerful popup tools on shopify. Couldnt be more happy with it. The pricing model is also very fair.

WetSamurai
Germany
3 months using the app
December 16, 2022

Easy, understandable, and rich interface. Also the support team is so effective, fixed all my problems in a few minutes.

My Domestic Friend
Türkiye
3 months using the app
OptiMonk replied December 23, 2022

Hi there,

Thank you for your positive review. We take pride in providing excellent service and we're thrilled to know that you had a great experience with us.

If you need assistance or have any questions, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

December 6, 2021

I tried several Apps, optimonk is the one fits me. I love they have free plan and many templates. Their service is good too.

PRINCIPAW
United Kingdom
3 months using the app
OptiMonk replied December 8, 2021

Hi There,

It seems that you found the right tool for your webshop, and we're so happy to hear that OptiMonk is the one for you!! :)

Feel free to reach out to us via chat or at support@optimonk.com if you have any questions or need campaign advice in the future.

Have a great day,

Anna from OptiMonk

November 24, 2022

Great customer service, product and results from using Optimonk. It has converted a significant volume of sales by capturing more leads

Odyssey Boards
Singapore
3 months using the app
OptiMonk replied November 28, 2022

Thank you for your kind words!

I am so glad you found our app beneficial and let me honestly say that I am very happy to hear about your success.
I wish you further good luck with your store and please let us know if we may help you further with anything else:)

July 30, 2019

Me parece muy buena y con el plaan gratuito te permite emperzar sin ningún problema. Además es intuitiva y muy rapida de confeccionar todos los parámetros.

About U Spain
Spain
3 months using the app
Edited April 6, 2020

I AM FAIRLY NEW BUT I FOUND IT TO BE STRAIGHT FORWARD, EASY TO USE.
I HOPE IT WILL START , OR HELP WITH SALES?

Electronics and gadgets easy
United States
3 months using the app