Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

February 17, 2020

User friendly and seems very helpful. I love it! I just started using it and will do further exploring

Slark & Ted's Pet Emporium
United Kingdom
2 months using the app
July 30, 2019

I am using this app to introduce prospects to our Buy 2 Get 1 Free Program, which is unusual in my niche. Was simple to install and looks great so far. Highly recommend increasing sales and dollar amount of sale.

Mining Bonanza
United States
2 months using the app
March 24, 2017

Excellent app. Best pop up app that we have used.

Easy to set up & also has some great options for more advanced pop-ups (set countries, time, pages visited etc)

Pure Chimp 2
United States
2 months using the app
July 2, 2020

Amazing app! Just what I was looking for for my pop up customisation and customer conversions. Easy to navigate and has a lot of integrations with 3rd party apps which are super useful. The support team are very helpful and prompt when asking for certain requirements!

ACTVE
United Kingdom
2 months using the app
OptiMonk replied July 6, 2020

Hey,

Thank you for taking the time to write this wonderful review.

We are so happy that you like using our app and that you are satisfied with our support. This means the world to us :)

Best,
OptiMonk Team

Edited September 26, 2018

This is an excellent service, happy to recommend. We particularly enjoy the extensive settings so we can specifically tailor the pop ups for our individual page needs. We have used it successfully with several stores in the past as well.

Mason's Market
United States
2 months using the app
April 4, 2019

Free app that lets you discover your features.
Easy to navigate.
Features and rules to enhance pop ups.
Integrations to add.

Revive Wear
Australia
2 months using the app
August 13, 2021

We use this app to get leads from two different pop-ups. We got such a great response from it, that we upgraded within the first few months in order to get more page views. The free version was really great to be able to try it out. When we had trouble upgrading, or when we have hit a glitch or two, we have just e-mailed the support chat and they have been incredibly helpful, especially Fruzsina. We love Optimonk and would recommend it to anyone with a Shopify site.

The Handmade Sign Co.
United States
2 months using the app
OptiMonk replied August 13, 2021

Hi There,

Thank you so much for your kind words!

We are super happy to hear that you are enjoying our app so far and we hope it will help you to build long-term connections with your customers.

Wish you all the best,
Brittany from the OptiMonk Support Team

June 16, 2021

I was surprised that the free plan had a lot of features that allow for more customization of your campaigns. Customer support is also very responsive.

Seed Grocer Ph
Philippines
2 months using the app
OptiMonk replied June 16, 2021

Hello there,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing OptiMonk. We look forward to helping you for many years to come! :)

Kind regards,
Brittany & OptiMonk Support Team

April 13, 2022

What a brilliant app (and even better customer service!) We've been using an exit intent pop-up on our site for a couple of months now and its been performing at over 13% conversion, consistently. There are loads of templates you can adapt as you like and the interface is super easy to use. The customer service really is next level. They answer your questions really quickly and everyone I have spoken to has been incredibly helpful and an absolute pleasure to deal with. Thank you!

Wolf Escape Games
United Kingdom
2 months using the app
OptiMonk replied April 19, 2022

Hi there, it's Peter! We're absolutely thrilled to receive such an amazing review, thank you so much for this kind and detailed feedback, it is highly appreciated!

We were very glad to read about your success and satisfaction with OptiMonk <3

I really hope that our app remains to be beneficial to you in the long run as well, but of course, if you'd need any advice or assistance, please don't hesitate to contact us again as we'll be more than happy to help you^^

Thank you once again!
Sincerely,
Peter

December 14, 2021

Really great product. Super easy to set up, tonnes of customisability options and it performs great.

Drury Tea and Coffee
Ireland
2 months using the app
OptiMonk replied December 15, 2021

Hey,

Thank you so much for the great review, we appreciate it a lot! <3

I hope you were also satisfied with the support you received from us via chat, please feel free to get back to us if you have any questions remaining.

I wish you all the best with your business,

Anna from OptiMonk