Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!
Hey there,
Thank you so much for your wonderful feedback!
We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.
Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |
Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!
Kind regards,
Emil from OptiMonk
Amazing app! Just what I was looking for for my pop up customisation and customer conversions. Easy to navigate and has a lot of integrations with 3rd party apps which are super useful. The support team are very helpful and prompt when asking for certain requirements!
Hey,
Thank you for taking the time to write this wonderful review.
We are so happy that you like using our app and that you are satisfied with our support. This means the world to us :)
Best,
OptiMonk Team
This is an excellent service, happy to recommend. We particularly enjoy the extensive settings so we can specifically tailor the pop ups for our individual page needs. We have used it successfully with several stores in the past as well.
Free app that lets you discover your features.
Easy to navigate.
Features and rules to enhance pop ups.
Integrations to add.
We use this app to get leads from two different pop-ups. We got such a great response from it, that we upgraded within the first few months in order to get more page views. The free version was really great to be able to try it out. When we had trouble upgrading, or when we have hit a glitch or two, we have just e-mailed the support chat and they have been incredibly helpful, especially Fruzsina. We love Optimonk and would recommend it to anyone with a Shopify site.
Hi There,
Thank you so much for your kind words!
We are super happy to hear that you are enjoying our app so far and we hope it will help you to build long-term connections with your customers.
Wish you all the best,
Brittany from the OptiMonk Support Team
I was surprised that the free plan had a lot of features that allow for more customization of your campaigns. Customer support is also very responsive.
Hello there,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing OptiMonk. We look forward to helping you for many years to come! :)
Kind regards,
Brittany & OptiMonk Support Team
What a brilliant app (and even better customer service!) We've been using an exit intent pop-up on our site for a couple of months now and its been performing at over 13% conversion, consistently. There are loads of templates you can adapt as you like and the interface is super easy to use. The customer service really is next level. They answer your questions really quickly and everyone I have spoken to has been incredibly helpful and an absolute pleasure to deal with. Thank you!
Hi there, it's Peter! We're absolutely thrilled to receive such an amazing review, thank you so much for this kind and detailed feedback, it is highly appreciated!
We were very glad to read about your success and satisfaction with OptiMonk <3
I really hope that our app remains to be beneficial to you in the long run as well, but of course, if you'd need any advice or assistance, please don't hesitate to contact us again as we'll be more than happy to help you^^
Thank you once again!
Sincerely,
Peter
The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.
Hi there,
Thank you so much for your glowing review! 🌟 We're delighted to hear that you find our app powerful and user-friendly. We are thrilled to be recognised, and we're here to assist you every step of the way.
We're just as excited as you are about the potential for increased conversions! If you ever have questions or need further assistance, don't hesitate to reach out.
Cheers,
Chris from OptiMonk
Excellent app. Our conversion rate has greatly increased our conversion rate. I recommend to everyone. I was able to deliver messages to customers that they hadn’t seen or noticed before.
Hi There,
I'm glad to hear that OptiMonk helps you increase your conversion rates and that you can reach out to your customers more effectively now - using OptiMonk. :)
Should you require any assistance in the future, please feel free to reach out to us again via live chat or email.
Have a great week ahead,
Anna from OptiMonk
Support is really good at Optimonk. Loving the integration with Klaviyo and detailed targeting. Popups are beautiful and easy to whip up. Pricing is okay and comparable to similar apps like JustUno. Overall a must-have for any site serious about engaging customers.
Hi Ryan,
I'm glad to hear that you like our new campaign split test feature and I hope you'll receive valuable results.
Thank you for being so kind and I wish you a lot of success with your business! :)
Anna from OptiMonk