Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

June 28, 2019

I've been looking for an app like this for a while! It has beautiful pop ups and it's very easy to use. And also free!

Hades Buy
Portugal
About 2 months using the app
November 16, 2022

I was given EXCELLENT customer service by Optimonk on today and I am very impressed. I would recommend this app 100%. I give it 5-stars.

CevinDecor
United States
About 2 months using the app
OptiMonk replied November 18, 2022

Hi Cevin,

WOW, thank you so much for your compliments, and we wish you the best of luck with our app!

Anna & the Support Team

December 15, 2019

I’m loving the new features for the holiday adds. The creativity is catching the eye of the shopper and closer more sales for me. Thank you optiMonk

Henley Hair
United States
About 2 months using the app
December 28, 2022

Optimonk is a no-brainer when it comes to on-site remarketing for converting visitors to audience. Nothing out there competes with it.

Cococasing
Sweden
About 2 months using the app
OptiMonk replied December 28, 2022

Hi there,

Thank you so much for taking the time to leave feedback about our app.
It is amazing to hear about your positive experiences with OptiMonk.
If you need assistance in the future, don't worry, we'll be there for you.

Sara from OptiMonk Support

September 6, 2022

Great app and great customer support. I can recommend the app wholeheartedly if you need an easy to use pop-up on your webshop.

Saftkiste
Germany
About 2 months using the app
OptiMonk replied September 8, 2022

Hi there,

I am so happy that you found our support helpful, and that you find our app beneficial.

I wish you a lot of success with your business and please let us know if we can assist you with anything else.

Best,

Sara from OptiMonk

January 30, 2023

Huge thank you to Emil! this app is super customizable and user friendly. Love the interface, it's very easy to navigate.

shopstrongandkind
United States
About 2 months using the app
OptiMonk replied February 1, 2023

Hey there,

Thank you for passing by! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to know that we exceeded your expectations. Your kind words mean the world to us and we're grateful for your support. Should you require further help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

December 3, 2020

i use this to help me with mine conversión and is great and easy to use i will recomend to everyone

OnGoMart
United States
About 2 months using the app
OptiMonk replied December 9, 2020

Hi,

Thank you for taking the time for submitting this review, you are awesome :)

We are super happy that you enjoy using our system and that you are satisfied with its many features. It is a delight to work with you!

Have a nice day and take care,
OptiMonk Team

December 8, 2021

Brilliant! Fast becoming my favourite app!! So many options and tools. Easy to use and the customer service is fast and brilliant - giving you lots of ideas and tips! Must try!

Apothecary & me
United Kingdom
About 2 months using the app
OptiMonk replied December 14, 2021

Hi There,

I'm Anna from the OptiMonk Team.

I'm super glad to hear that you liked my suggestions, thanks a lot for your kind words!! :)

Please feel free to reach out to our team anytime in the future if you need assistance.

I wish you Happy Holidays and all the best for the coming year!

Anna from OptiMonk

February 11, 2018

really appreciate your support and I'm grateful, ... you are one of the few partners owners apps who understand my issue and keeping supporting me and boost me to keep fighting!!

Leki Store
France
About 2 months using the app
January 25, 2022

Very easy to use and super interactive the templates are simple and beautiful and the wizard helps with the necessary questions.

SHUGARI
United States
About 2 months using the app
OptiMonk replied January 25, 2022

Hey There,

We just released our new wizard, thanks a lot for your review. I'm glad you like it and I already forwarded your feedback to our Product Team. :)

If you need any campaign advice, please reach out to us via chat and we'll be more than happy to assist you.

Have a great day and I wish you good luck with OptiMonk.

Anna from the Support Team