Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

June 23, 2023

Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.

Shop Travel Tots
Australia
4 months using the app
OptiMonk replied June 23, 2023

Hello there,

Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly.

It's fantastic to know that you had such a positive experience with Optimonk.

Your recommendation means a lot to us, and we greatly appreciate your kind words.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!

Kind regards,
Emil from OptiMonk

May 11, 2023

Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!

Fühlmäuse | Sensory Play Studio
Germany
10 months using the app
OptiMonk replied May 19, 2023

Hey there,

Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Kind regards,
Emil from OptiMonk

June 21, 2023

I was really satisfied with this app
really helped me get pop ups on my website

the customer support is also very good he guided me very well with my problem

will recommend using this ;D

SmartQuality
Pakistan
About 2 months using the app
OptiMonk replied June 22, 2023

Hello there,

Thank you for sharing your positive experience with OptiMonk!

We're thrilled to hear that they were able to guide you effectively and help resolve your problem.

We appreciate your recommendation and hope that you continue to have a great experience using our services. If you have any further questions or need assistance in the future, feel free to reach out.

Kind regards,
Emil from OptiMonk

May 10, 2023

Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.

Queensland Calibrations
Australia
12 months using the app
OptiMonk replied May 11, 2023

Hi there,

We really appreciate your kind words!

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

Edited May 3, 2023

Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.

Sandhya Garg
United States
11 months using the app
OptiMonk replied May 10, 2023

Hey there,

Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you.

The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you.

If you have any more questions or require further assistance, feel free to ask.

Kind regards,
Emil from OptiMonk

August 9, 2023

Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly

The counselor's name was Sara

국산닷컴
United States
2 months using the app
OptiMonk replied September 7, 2023

Hey there,

We're delighted to hear about your positive experience with our colleague Sara!

Thank you so much for taking the time to share your feedback with us. We greatly appreciate it.

We're thrilled to know that she was able to provide you with the guidance you needed to solve your problem quickly. Helping our clients is our top priority, and we're glad we could assist you effectively.

If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing our services, and we look forward to serving you again in the future.

Kind regards,
Your friends from OptiMonk

June 26, 2023

Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!

Dogify
Slovakia
5 months using the app
OptiMonk replied June 27, 2023

Hey there,

Thank you for your feedback! We are glad to hear that we were able to assist you in solving your queries. It's great to know that you had a positive experience with Optimonk.

If you have any further questions or concerns, please don't hesitate to reach out to us.

Kind regards,
Emil from OptiMonk

May 2, 2023

Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!

visi24-pigu.lt
Lithuania
3 months using the app
OptiMonk replied May 3, 2023

Hi there,

Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us!

I was happy to assist you and would gladly help again if you have any further questions.

Best Regards,

Sara from OptiMonk

October 24, 2023

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
Australia
About 2 hours using the app
OptiMonk replied October 30, 2023

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

July 12, 2023

Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!

Gallagher Fragrances
United States
2 months using the app
OptiMonk replied July 24, 2023

Hey there,

Thank you so much for your wonderful feedback!

We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.

Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |

Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!

Kind regards,
Emil from OptiMonk