OptiMonk: Popup, CRO, A/B Test , 824 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its unique campaign creation and conversion rate optimization. Its user-friendly interface, including a drag-and-drop editor, is praised for ease of use and modern design. The app's customization options, integration with Shopify and Klaviyo, live chat, A/B testing, and reporting features are highly valued. Many commend the customer support for its responsiveness and efficiency. It's recommended for increasing sales and engagement, and creating professional-looking pop-ups and surveys.
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Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!
Hey there,
Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved.
If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue!
Kind regards,
Emil from OptiMonk
Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!
Hey there,
Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience.
It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings.
Please don't hesitate to contact us if you need any further assistance or have any feedback to share.
Best regards,
Emil from OptiMonk
Very kind team supporting if any questions during startup. I think it is a very powerful tool to optimize conversion rate. Will use it and hopefully reasons to upgrade soon :)
Hey There,
Thank you so much for your kind words, we are delighted that you find our tool powerful, and I am very happy to have been able to help!
I and my team will be here to assist in the future as well! :)
We hope to have you with us for a long time and happy work together!
Kind Regards,
Sarah
OptiMonk Support
Good and easy to use, and can remove their branding for free and quickly with customer service, will continue to use and unlock more features
Hey,
I'm really glad to hear that you were satisfied with the support you received from me, and I hope you'll stay with us for a long time! <3
I wish you all the best and I look forward to hearing from you again,
Anna from OptiMonk
great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store
Hey there,
Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us!
Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.
Hey there,
Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :)
I wish you an awesome weekend and all the best with your OptiMonk campaigns.
Do get back to us if you need help with anything else
Kind Regards
Chris
OptiMonk Support
Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!
Hi there,
It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)
Do get back in touch with us if you need help with your campaigns or just have a general question about the app!
Kind Regards
Chris
Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support
Hi Sebastian,
I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :)
Have a great week ahead,
Anna from OptiMonk Support
A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!
Hi Danijela,
Thank you for your kind review in the name of the entire Support Team.
I wish you the best of luck with our app in the long run as well.
Have a great day,
Anna from OptiMonk
Just finished my first campaign.. so far so good. Easy to use, and right to the point. Just what I was looking for.
Hi there,
Thank you so much for leaving your feedback.
We are truly happy that you gave us a chance and it is amazing to hear that you found our app easy to use.
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk