Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

October 12, 2021

just setting this up and Aniko at support has been outstanding, thanks again for all the help, couldn't have done it without her

4 Terriers Only
United Kingdom
About 2 months using the app
OptiMonk replied October 12, 2021

Hi Stephen,

It was really nice to chat with you today. :)

Thank you so much for your fantastic feedback.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. We’ll be here to help you! :)

Have a lovely day,

And thank you for making mine! :)

Kind Regards
Aniko from OptiMonk Support Team

November 21, 2019

I used this app to sell something. I hope it helps. Very nice to use though, did not have any problems with it what so ever.

WearHAHA
Slovenia
About 2 months using the app
January 20, 2021

No Joke!! This is one of the best Apps on Shopify!! For sure in my top 5 apps.
You have to instal this app it has to be a MUST

IRVINNS
Netherlands
About 2 months using the app
OptiMonk replied January 20, 2021

Hi,

Thank you for submitting this review, you've made our day! :)

We are so happy that you are enjoying our app!

We are more than happy to help you anytime you need, just let us know.

Best,
Réka and the OptiMonk Support Team

October 25, 2022

Une super application de pop-up avec analyse des résultats, admin au top ! Je recommande les yeux fermé.

stylizyeur
France
About 2 months using the app
OptiMonk replied November 15, 2022

We're very glad for your kind review and please feel free to reach out to us anytime in the future! :-)

Anna from OptiMonk

Edited December 11, 2019

So far, so good. We'll see how it helps with our customers, but the setup and installation was painless. Now let's see if it drives conversions!

Theatre House
United States
About 2 months using the app
September 30, 2022

Fantastic app and first class customer support from Anna! Very impressed with the wide array of features and ease of use!

Montlar Optics
United Kingdom
About 2 months using the app
OptiMonk replied September 30, 2022

Hi William,

It's Anna from OptiMonk, thank you so much for mentioning my name in your review, I'm so grateful!! <3

I wish you a lot of success with our app!

Have a great weekend,

Anna

August 2, 2019

Je l'utilise depuis peu mais c'est très facile d'utilisation. Parfait ! Je pense que ça peut amener des futurs clients et les inciter à l'achat. Merci !

Sponsors Team Shop
France
About 2 months using the app
October 29, 2017

I was so impressed with Optimonk I didn't even wait for my trial to be over before I subscribed. Their support team is amazing, to say the least. They helped us configure an advanced site retargeting popup that is performing at a near 60% CVR.

Optimonk rocks.

Soothing Treasures
United States
About 2 months using the app
April 16, 2018

This has worked well for us. We offer a promo code and can see that it get's used more often because of this software. Good for boosting our list as well. Happy with the software so far.

Bebarefaced
United Kingdom
About 2 months using the app
November 28, 2023

Chris was very helpful in setting up the application for my business.

The Coastal Flower Boutique
United States
About 1 month using the app
OptiMonk replied January 15, 2024

Hey There!

Thank you so much for your kind review, we are very happy to hear you were satisfied with the support from Chris, as always, we're here to help! :)

Kind Regards,
OptiMonk Support Team