Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

June 18, 2018

After using several PopUp apps we found OptiMonk. It’s simple to use and we have great conversion rate!
Also fast and helpful customer support so we can only recommend it.

Hippsyhu
Hungary
About 1 month using the app
May 19, 2022

Wanted to know if I could relocate the lucky wheel teaser and Chris explained it perfectly and sent me a screen shot to help. Gold star support and fast too. Love using this app. And the support is awesome. Thanks lots

The Military Place
United States
About 1 month using the app
OptiMonk replied May 23, 2022

Hi there,

Thank you very much for your kind review, it was a pleasure helping you and I am delighted that you love the OptiMonk app as well :)

Do get back to us if you have any other questions or need assistance with anything else and we will be more than happy to help

Kind Regards
Chris from OptiMonk Support

May 25, 2017

A really useful, versatile app that has helped a huge amount in increasing my subscriber numbers as well as capturing sales from those I likely wouldnt have got sales from. I love the split testing functionality as well as the huge number of options that really helps me to personalise what type of visitor is shown what, based on their activity. Highly recommended.

Autoimmune Institute
United Kingdom
About 1 month using the app
November 18, 2022

App with lots of options and great customer service. They helped customised my pop-up adding a useful country code. Would recommend this app 100%

Paul Fuentes
United Kingdom
About 1 month using the app
OptiMonk replied November 18, 2022

Hi Ilse,

Thank you so much, it really means a lot!! 😍️

Have a great weekend,

Anna

May 25, 2022

Great product and even better customer support! I had an issue with determining where not to show my pop-ups and this was answered within 5 mins.

Pure Spa & Beauty
United Kingdom
About 1 month using the app
OptiMonk replied May 26, 2022

Thank you so much for your kind words, we really appreciate it! You have a fantastic and inviting franchise and we understand that behind it there is a very busy schedule, thus we're aiming to provide the best support to you as soon as possible!

Kind Regards,
Peter from OptiMonk Support

PS.: we wish that we'd have one of your salons nearby:)

August 31, 2022

Very helpful, and free plan is already good for small business like us. Very easy to use and the result is good so far.

Supapers
United States
About 1 month using the app
OptiMonk replied August 31, 2022

Hi There,

I'm Anna from OptiMonk Support. I was very happy to assist you :)

I wish you the best of luck with our app and please let us know if you need any assistance in the future.

Anna

October 11, 2019

I have just started using the app but it is very easy to set up and begin running campaigns. I am looking forward to the customer feedback.

Kristis Gems
United States
About 1 month using the app
May 17, 2022

I really enjoyed how easy it was to to use, and customize pop-ups that matched my brand perfectly. Thank you!

BHK's Dog Boutique
United States
About 1 month using the app
OptiMonk replied May 18, 2022

Hey there! Thanks for sharing your opinion, I'm really glad that everything was smooth and easy with our templates. Feel free to reach out to us if you need any assistance in the future. Anna from OptiMonk

January 6, 2022

Ótimo sistema irá me ajudar muito, pois é bem fácil de configurar e tem uma funcionabilidade incrível!!! Super recomendo.

Minera Store
Brazil
About 1 month using the app
OptiMonk replied January 7, 2022

Hi,

So glad to hear that you had great first impressions about our app and that you like the many opportunities within OptiMonk!

Please feel free to reach out to our Support Team via chat for campaign advice.

Have a great weekend and thank you for submitting your review :)

Anna from OptiMonk

Edited August 26, 2022

Chris is absolutely helpful! He explained everything so clearly! Thank you so much Chris, my experience was amazing! ****Update 8.26.22**** Anna is absolutely amazing as well. She went above and beyond to answer all of my questions and made sure I understood everything, she went as far as creating a video so that it would be easier for me to understand. So amazed for their customer service! Thank you!!!

MIS-JES
United States
About 1 month using the app
OptiMonk replied July 26, 2022

Hiya

Thank you so much for your kind words, it was an absolute pleasure assisting you with your campaign :)

As always, if you have any other questions or need help with anything else just let us know and we will be more than happy to help

Have a great week :)

Kind Regards
Chris