Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Wanted to know if I could relocate the lucky wheel teaser and Chris explained it perfectly and sent me a screen shot to help. Gold star support and fast too. Love using this app. And the support is awesome. Thanks lots
Hi there,
Thank you very much for your kind review, it was a pleasure helping you and I am delighted that you love the OptiMonk app as well :)
Do get back to us if you have any other questions or need assistance with anything else and we will be more than happy to help
Kind Regards
Chris from OptiMonk Support
A really useful, versatile app that has helped a huge amount in increasing my subscriber numbers as well as capturing sales from those I likely wouldnt have got sales from. I love the split testing functionality as well as the huge number of options that really helps me to personalise what type of visitor is shown what, based on their activity. Highly recommended.
App with lots of options and great customer service. They helped customised my pop-up adding a useful country code. Would recommend this app 100%
Hi Ilse,
Thank you so much, it really means a lot!! 😍️
Have a great weekend,
Anna
Great product and even better customer support! I had an issue with determining where not to show my pop-ups and this was answered within 5 mins.
Thank you so much for your kind words, we really appreciate it! You have a fantastic and inviting franchise and we understand that behind it there is a very busy schedule, thus we're aiming to provide the best support to you as soon as possible!
Kind Regards,
Peter from OptiMonk Support
PS.: we wish that we'd have one of your salons nearby:)
Very helpful, and free plan is already good for small business like us. Very easy to use and the result is good so far.
Hi There,
I'm Anna from OptiMonk Support. I was very happy to assist you :)
I wish you the best of luck with our app and please let us know if you need any assistance in the future.
Anna
I have just started using the app but it is very easy to set up and begin running campaigns. I am looking forward to the customer feedback.
I really enjoyed how easy it was to to use, and customize pop-ups that matched my brand perfectly. Thank you!
Hey there! Thanks for sharing your opinion, I'm really glad that everything was smooth and easy with our templates. Feel free to reach out to us if you need any assistance in the future. Anna from OptiMonk
Customer support (Chris and Ati) helped really fast when I had an issue.
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
Hey there,
Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website.
We're delighted that we were able to meet your expectations and make the experience seamless for you.
If you need further help, please give us a shout and we will be there for you.
Kind regards,
Emil from OptiMonk
Ótimo sistema irá me ajudar muito, pois é bem fácil de configurar e tem uma funcionabilidade incrível!!! Super recomendo.
Hi,
So glad to hear that you had great first impressions about our app and that you like the many opportunities within OptiMonk!
Please feel free to reach out to our Support Team via chat for campaign advice.
Have a great weekend and thank you for submitting your review :)
Anna from OptiMonk