Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Used this app to pop up discounts, very easy to use, set up, schedule time .. excellent customer service
Hey Alessandro,
I'm really glad that you were happy with our Customer Support Team and that you find our app helpful to your business! <3
Have a great day and I wish you a lot of success with OptiMonk!
Anna from the Support Team
The app is very well laid out and very user-friendly. Our team is very happy with the app and customer service has been great to work with.
Hi David,
Once again, thank you very much for taking the time to review our app. We're very happy that you're satisfied with OptiMonk!
If you'd like to join us for a UX Research interview to help OptiMonk improve, kindly let us know via chat or via email and I'll gladly connect you with our Researchers. :)
I wish you an amazing week ahead,
Anna from OptiMonk <3
A very useful pop-up tool, with a lot of templates to meet all my needs, I hope I can add email marketing functions in the future, I am very looking forward to this.
Hi There,
Thank you for your feedback, I'm glad you like our templates. You created a beautiful campaign! :)
OptiMonk has direct integrations with many email marketing tools such as Klaviyo and Mailchimp. Feel free to let us know which one you're using and we'll be happy to help.
Thank you,
Anna from OptiMonk
Ran into some syncing problems but the customer support was really responsive, friendly, and patient. Very reliable!
Hi,
Thank you for submitting this review, you are awesome :)
Supporting you is our greatest delight, I am so happy that you appreciate our efforts!
Have a nice week and thanks once again for your kind words,
Best,
Tom
OptiMonk Team
Easy to use, multiple templates
Very complete application to show pop up I use it for my store In France
Very good customer support also which is very helpful for any questions you have
Hi There,
I'm glad you were satisfied with the support you received from our team and thank you so much for leaving a review. We really appreciate it! :)
I know that sometimes it's not easy to start something new, but I'm glad you took the time to explore OptiMonk and also that you turned to our support team with your questions. I think together we found a good solution for your needs.
Please feel free to reach out anytime you need assistance. :)
I wish you the best of luck with your store,
Anna from the OptiMonk Support Team
Super solid app! Just started doing email and SMS marketing and hated how unprofessional-looking the in-built pop-up templates were for the email and SMS apps. The Optimonk templates all look great right out of the gate!
Hi There,
Thank you for taking the time to share your opinion! :)
I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!
Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.
Have a great weekend,
OptiMonk Team
Just started with it! Everything works smooth, fast and efficient. Lets see in the long run if it makes changes in our business.
Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.
Hey there,
Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out.
Best regards,
OptiMonk Team
Very easy set-up works very well with spotify.. Highly recomended for growing your store. And optimonk has many different things to put on,to keep customers.