Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

January 18, 2020

Awesome app, really. Super smooth design and very easy to use...totally free which is awesome. Definetely thinking about upgrading.

Tokyo Vibes
Germany
27 days using the app
March 1, 2023

We are been testing Optimonk for over a month now and so far it is very promising!
Applause to the wonderful Customer Support team (special thanks to Sara!) and their technical team who are always there to solve any issues with the tool instantly and completely. Thank you! ♡

Son de Flor
Lithuania
27 days using the app
OptiMonk replied March 2, 2023

Hi there,

Thank you so much for taking the time to share your kind words with us and letting us know about your experience with our app and support so far!

It is absolutely a pleasure helping you!

And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support Team

March 8, 2022

Customer support is AMAZING! I just installed this app today so we'll see how it performs. So far, so good, looks amazing on my site!

The Nichole Collection
United States
27 days using the app
OptiMonk replied March 9, 2022

Hi There,

I'm so glad to hear that you were satisfied with the support you received from my colleague, Chris :)

I hope that you'll find OptiMonk beneficial in the long run. Should you have any questions in the future, please don't hesitate to contact us via chat or via email at support@optimonk.com

I wish you a lot of success with your business,

Anna from OptiMonk

October 11, 2018

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

For Tchotchkes & Giggles, LLC
Bangladesh
26 days using the app
January 12, 2023

That's really an amazing app!

Support helped me a lot about the setup (it's really easy actually) and I created my pop-ups in few minutes. Everything is really quick and simple, even for non-developers.

I highly recommand!

Ambrolia
France
26 days using the app
OptiMonk replied January 12, 2023

Heyy,

It's great to have you with us, and I was very happy to assist you yesterday! Thank you for your kind compliments in the name of the entire team.
I wish you further good luck with your store and please let us know if we may help you further with anything else:)

Sara from OptiMonk Support

November 14, 2022

Great customer service, feels really homey, service is exactly what I'm looking for and I'll definitely be investing in a paid plan!

Winterporium
United States
26 days using the app
OptiMonk replied November 15, 2022

Hi Edallen,

Thanks for taking the time to share your opinion, I was very happy to assist you yesterday!

Please feel free to reach out to us if you need help with finding the right plan for you.

Have a great week ahead,

Anna from OptiMonk

May 4, 2021

Very friendly and professional support from the team. The pop-up is very easy to customise and give my website a professional look! Happy with this app :)

小冊選書
Netherlands
26 days using the app
OptiMonk replied May 5, 2021

Hello,

I'm so glad you're getting more and more confident with OptiMonk and it's great to hear you had a positive experience with our Customer Support Team!

I wish you good luck exploring our features and I hope OptiMonk will help you achieve your goals!

Thank you for your feedback and have a great day,

Anna from the OptiMonk Support Team

Edited January 17, 2020

Facil de usar!! ahora a ver que tal la optimización, pero realmente a los que no tenemos tanto conocimiento de diseño es muy util

Multicolorbaby
Paraguay
25 days using the app
Edited June 4, 2019

Well after using another famous pop up app for a year, it failed and then i switched to this pop up app and can say it is indeed the best and most useful pop up app i have tried so far (and free!)

Silki Mx
Mexico
24 days using the app
September 3, 2019

This app is so useful and easy to use. I just implemented on my site and I already see some results. Great APP

SKAYMA DEALS
Morocco
23 days using the app