Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

February 9, 2022

ottimo davvero fluido ed efficace. versione solo in inglese ma masticabile. consiglio per popups e non solo

Diamond Painting Italia
Italy
23 days using the app
OptiMonk replied February 9, 2022

Hey There,

I'm glad you like our app so far, thank you very much for your feedback. :)

if you have any questions in the future, please don't hesitate to contact our Support Team at support@optimonk.com or you can also use our chat.

I wish you a lot of success with your business,

Anna from OptiMonk

October 26, 2019

I used this app to help me do sell. I really like how it does selling. we're gonna see how it work for new sellers.

Cruxpure
Türkiye
22 days using the app
August 22, 2018

Amazing Service, I have had a few conversions thus far and will try various pop-ups to increase more conversions.

Varela 2
United States
22 days using the app
October 22, 2019

I'm still figuring out this website, but anything that helps my business is always a plus, I'm having trouble with conversations and this app seems like it can resolve this issue.

Little Henry's
United States
22 days using the app
May 31, 2022

This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!

Electric Ride Co.
United States
21 days using the app
OptiMonk replied May 31, 2022

Hey there! Once again, thank you for making my day with your amazing review. I truly appreciate it! Please feel free to reach out to us anytime in the future. Have a great day, Anna

August 8, 2022

L'Application est facile à utiliser et très efficace et le SAV est à l'écoute et très réactif, je recommande !

Label K
Belgium
21 days using the app
OptiMonk replied August 9, 2022

Thank you so much for your kind review, we appreciate it so much!!

I wish you further good luck with your fantastic store and please let us know if we may help you further with anything else:)

Peter from OptiMonk

November 30, 2022

I've been using another app for email/popups and such but couldn't drop pixel in code for tracking. Tried Optimonk and dropped in pixel. Wanted to create email collector popup and thank you but just didn't have time before campaign to learn all the graphic placement stuff. Jumped in Chat with Chris and he actually took the time to build my two pages (even recreating my background image so that it would be more effective. WoW! Chris you are awesome ~ great customer service. Now that I've worked a little more with the app there's nothing I can say except join up and get to work. Highly recommend Optimonk.

William Gunn Wines
United States
21 days using the app
OptiMonk replied December 2, 2022

Hey William,

It's Chris here, I just wanted to thank you for your very generous review :)

It was a pleasure helping you with your campaign and as always, do get back to us if you have any other questions or need assistance with anything else

Have an awesome weekend

Chris
OptiMonk

January 31, 2022

Great app! It does exactly the trick - stops customers from leaving your site without making a purchase. I have already had some orders from this app so can most certainly recommend it for your business! A big shout out to Anna who was fantastic in answering my questions and giving me the support I needed to use this app to its potential. Thank you! Great app and great customer service!

Nicholls Jewellery
United Kingdom
21 days using the app
OptiMonk replied February 4, 2022

Hi Lisa,

Anna from OptiMonk is here! :)

I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it!

I hope to chat with you in the future as well and I wish you the best of luck with our app, most importantly, many saved customers!

Have a lovely weekend,

Anna from OptiMonk

August 31, 2019

I used this app to help with online sales. So far so good! Easy to install and not difficult to operate.

Tiny Tots Clothing Co.
United States
21 days using the app
October 19, 2023

Amazing app and what is even more amazing is the support: incredibly fast and helpful. Thanks!

Sandman Store
Germany
20 days using the app
OptiMonk replied October 30, 2023

Hey there,

Thank you so much for your kind words! We're really glad that you're finding the app helpful. Our team is always here to support you whenever you need assistance. Your appreciation means a lot to us.

Kind regards,
Emil from OptiMonk