Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 10, 2022

I've been using OptiMonk for a few weeks now and things are going well. I enjoy the fact that it's an app that is simple to use, and has good customer support, as many apps can't seem to get this right.

David Charles Fox Art
Canada
12 days using the app
OptiMonk replied August 11, 2022

Hi David! Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far and I hope we can work together for many years ahead! :) If you need any help in the future, don't hesitate to contact us! <3 Zsofi from OptiMonk

August 15, 2022

We started using this app last week and I can already say that the customer experience and product experience makes me very excited for all of the campaigns we'll be able to run using this application. The team (Shoutout to Chris in particular) have been incredible, super fast at responding and genuine about the help they want to give. I'm so impressed!

Smart Sharps Bin
United States
11 days using the app
OptiMonk replied August 15, 2022

Hiya,

It's Chris here, I just wanted to thank you very much for your kind review. It was a pleasure assisting you with your queries and I wish you all the best with your campaigns.

As always, get in touch with us if you have any questions or need help with anything else :)

Kind Regards
Chris from the Optimonk Support Team

December 5, 2021

I'm very pleased with this app, easy to use and has a lot of templates to choose from. I use it to get feedback from the visitors, a great app if you are just starting with a brand new shop.

Lampfino
Serbia
11 days using the app
OptiMonk replied December 6, 2021

Hi There,

Thanks for sharing!

Feedback from visitors is very important to improve your onsite experience and also your brand and I'm happy to hear that OptiMonk is helpful to you.

I'm also glad that you like our templates, I know that our designers always come up with something new ;)

Please feel free to reach out to us via chat or via email at support@optimonk.com if you need any assistance with your campaigns.

Best,
Anna from OptiMonk

February 18, 2022

This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.

FitCord Resistance Bands
United States
11 days using the app
OptiMonk replied February 22, 2022

Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:)

Please let us know at any time if we can help you with something:)

Peter from OptiMonk Support

August 11, 2022

I'm still at the beginning with the app, but for now I feel good and it does everything as I imagined it would. Once I've tested it more I'll update my review, thanks to the developers

Casa Esperia
Italy
11 days using the app
OptiMonk replied August 11, 2022

Thank you so much for the review 😍

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

September 2, 2019

This app is so useful and easy to use. I just implemented on my site and I already see some results. Great APP

Mayalla
Guatemala
11 days using the app
November 20, 2021

I've used privy, justuno, poptin and a heap of other pop management apps. OptiMonk is the best out of all of them. The user flows are awesome, the UXUI is intuitive. plus they offer a free account. Hands down better than alternatives. Well done OptiMonk!

Aus Real Estate
Australia
11 days using the app
OptiMonk replied November 23, 2021

Hey,

Wow!!! You're amazing!!

We are absolutely grateful for your detailed feedback and we're happy that OptiMonk is the tool for you! Thank you for spreading the word.

We wish you all the best with your business and please let us know if you need assistance in the future.

Have a great day,

Anna from OptiMonk

November 11, 2019

JUST AMAZING! I have tried many popups apps and this is by far the best one I found. The templates they offer are perfect also the pop-up works really well.
Congratulations for this great job!

Tiendas Area
Spain
10 days using the app
May 23, 2019

Still testing it and it is great, will write more when I'm done.
I am still in the process of setting it all up.

Boldqween
United States
10 days using the app
August 9, 2023

it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.

Redermaesthetics
Pakistan
5 days using the app
OptiMonk replied August 16, 2023

Hey there,

We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.

Thank you once again for your positive feedback. Please let us know if you require any further assistance.

Kind regards,
Emil from OptiMonk