Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

September 3, 2016

I loooove this app! Very useful and easy to implement. Highly recommended!

Sumana Designs
United States
Over 5 years using the app
July 1, 2018

This is a definitely recommendable app to use. We have been using this app for quite some time now and the workload it has given us is very efficient.

Skywalker 9
Australia
Over 5 years using the app
June 13, 2017

I was stuck choosing between the different pop up services and went with OptiMonk. I was not disappointed! The pop up designs are great as well as the targeting options!
I love how I'm only charged based on site views which is flexible.

Sunnah Box
United Kingdom
About 5 years using the app
May 13, 2016

I've tried this app for a while and its very easy to set up. Integrating it to Active Campaign or other mail service and hooking it up to google analytic was a breeze. New and improved responsive templates that scales to computer/tablet/mobile are awesome. Got split tests of different colors at the moment for our mail opt-in. The support and free consultation helped tons. Highly Recommended!

Rodwine
United States
Almost 5 years using the app
November 16, 2019

Thanks for making this app available! Using the free version for new user email collection. Setup was very easier and intuitive. Strongly recommend - a great product!

NORRGEAR
United Kingdom
Almost 5 years using the app
May 30, 2017

Ran into a bit of a setback when first installing the app and subscribing, but Customer Support was quick and effective.

This service is easy to use, thorough and presents many different suggestions and alternatives. The best part? They send great content to help you make better use if their options. Absoulutely recommended.

Lovethiskitchen
United States
Almost 5 years using the app
September 29, 2020

One of the best Popup app ever. Great functionality, great integrations with other apps. The support team is super great as well. Amazing.

MindfulSouls
Netherlands
Over 4 years using the app
OptiMonk replied September 30, 2020

Hi Domas,

Thank you so much for your kind words.

It is our greatest pleasure to work with customers like you :)

In case you have any questions, please don't hesitate to reach out to us!

Have a nice day and take care!

Best,
Fruzsi
OptiMonk Team

May 23, 2016

Really enjoy working with this app. We can tailor different pop ups with different pages and thus have different offers for different clients. Really helpful service when setting up the app. Easy to use. Also provide good case studies on how other store owners are using the app. Thoroughly recommend.

Fioriappliances
Australia
Over 4 years using the app
April 11, 2022

Great app! I have been using it for years without any problems. And the customer service is exemplary! They are fast, accurate and kind. I really recommend it!

HuppanjBele.hu
Hungary
Over 4 years using the app
OptiMonk replied April 11, 2022

Hi Zsolti,

I'm Anna from OptiMonk Support.

Thank you so much for your review, Tom and I are both very happy that you were satisfied with our assistance. :)

We wish you all the best and as always, feel free to reach out anytime for help.

Have an amazing week ahead,

Anna & Tom

May 14, 2019

Perfectly happy so far - incredible flexibility with my popups. So happy that I can now target by URL, source, and take advantage of scroll & exit intent triggering. Goodbye old popup plugin. I had a small problem that the support team fixed in 24 hours. And this is free until I'm growing and making money.

So You Want to Write?
Canada
Over 4 years using the app