Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

September 20, 2022

This is the best pop up app out there. I’ve tried several and this one is the easiest to design and look very professional. Their customer service is second to none as they will actually call you back on the phone and provide any help needed. Chatting with them is also super helpful. Love this app and we will be using it for a long time to come!! Thanks

Self Control Pest
United States
14 days using the app
OptiMonk replied September 21, 2022

Hi 👋

Thank you so much for this beautiful review, it means a lot to us 🙏

It was a pleasure chatting with you, please feel free to reach out to us if you need help with the campaign setup!

Kind regards,
Réka

August 29, 2022

Great app and great support. Also happy with the results so far. I've integrated this with Klaviyo so far and it works like a charm.

Frag Out Flavor
United States
14 days using the app
OptiMonk replied August 30, 2022

Hi there,

I am delighted to hear that you like our app. It was a pleasure assisting you! 😊
I wish you a lot of success with your campaigns and your business ❤️

Please let us know if you have any questions as we are happy to assist you 😊

Have a lovely day ☀️
Sara from OptiMonk

September 11, 2022

The app creates a beautiful pop up. The template is easy to use and good choices. I wanted to collect emails but couldn't get Shopify email to send out an automated email/lead magnet in response to gathered emails so switched to collecting emails with the promise of a giveaway instead. The support from Optimonk was FABULOUS while I was grappling with this.

thepennydrops
New Zealand
13 days using the app
OptiMonk replied September 13, 2022

Hi Melanie! We are happy to hear that you like our templates and that you find our support helpful :) It truly means a lot to our small, hardworking team.
Have a lovely day ahead ☀️ Zsofi

October 23, 2022

Still exploring this app but content is easy to customise and they removed the app branding for us while we test it out in our store which is an added bonus. Really appreciate it!

Australian Design and Co.
Australia
13 days using the app
OptiMonk replied November 15, 2022

Hi There,

I'm really happy to see that you're satisfied with OptiMonk, and I wish you the best of luck with our app in the long run as well.

Have a great day,

Anna from OptiMonk

April 23, 2021

Great app, very easy to navigate and setup on my shopify store. Pop up's work exactly how I wanted them to

RedStoneKC
Canada
13 days using the app
OptiMonk replied April 27, 2021

Hi There,

Thank you for your great review! We are so happy to hear that you like using our system and find it easily navigatable. :)

This is what drives us every day, to update our application to be as easy to use and user-friendly as possible and your comment just assured us that we are on the right track.

Have a nice day and take care!

Best,
OptiMonk Team

October 4, 2022

Support team is very friendly and they are excellent at their job. It's easy to use and friendly. Good job.

Porfable
Slovenia
12 days using the app
OptiMonk replied October 18, 2022

Hi There,

It's great to have you with us! Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Anna from OptiMonk

July 30, 2019

great application i recommend to everyone try this one
to grow your sale on your store you must try this one

Babies Artist
Germany
12 days using the app
June 7, 2019

I used this apps for marketing purpose. This apps very helpful for me to do marketing on my online business.

stall_outlet
Malaysia
12 days using the app
February 5, 2022

I like the app easy to use, more options to choose any one can use it easily without any problems. I would recommend. Thanks for letting me know about the free class.

NOYOBEAUTY
United States
12 days using the app
OptiMonk replied February 7, 2022

Hi Yolanda,

I hope you'll like our training session and thank you for your review! :)

If you have any questions after the training, please feel free to contact our Support Team anytime in the future.

Anna from OptiMonk

Edited January 17, 2020

Great app so far. Seems really good! Try it out! i havent tried it so much yet but it seems really well designed

The Tiny Printer
Denmark
12 days using the app