Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

April 24, 2023

the application has a lot of nice configurations which serves many campaign types... the team are supportive and helpful... thanks to Chris, saved me a lot of experimenting time :)

CremisiCasa
United States
12 days using the app
OptiMonk replied April 26, 2023

Hey there,

It's Chris here, I just wanted to take the time to thank you for your lovely review :)

It was a pleasure explaining the app and getting everything set up for you!

I wish you all the best with your OptiMonk campaigns and as always do reach out to us again if you have any other questions or need help with anything else

Kind Regards
Chris

August 10, 2022

I've been using OptiMonk for a few weeks now and things are going well. I enjoy the fact that it's an app that is simple to use, and has good customer support, as many apps can't seem to get this right.

David Charles Fox Art
Canada
12 days using the app
OptiMonk replied August 11, 2022

Hi David! Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far and I hope we can work together for many years ahead! :) If you need any help in the future, don't hesitate to contact us! <3 Zsofi from OptiMonk

December 5, 2021

I'm very pleased with this app, easy to use and has a lot of templates to choose from. I use it to get feedback from the visitors, a great app if you are just starting with a brand new shop.

Lampfino
Serbia
11 days using the app
OptiMonk replied December 6, 2021

Hi There,

Thanks for sharing!

Feedback from visitors is very important to improve your onsite experience and also your brand and I'm happy to hear that OptiMonk is helpful to you.

I'm also glad that you like our templates, I know that our designers always come up with something new ;)

Please feel free to reach out to us via chat or via email at support@optimonk.com if you need any assistance with your campaigns.

Best,
Anna from OptiMonk

August 11, 2022

I'm still at the beginning with the app, but for now I feel good and it does everything as I imagined it would. Once I've tested it more I'll update my review, thanks to the developers

Casa Esperia
Italy
11 days using the app
OptiMonk replied August 11, 2022

Thank you so much for the review 😍

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

September 2, 2019

This app is so useful and easy to use. I just implemented on my site and I already see some results. Great APP

Mayalla
Guatemala
11 days using the app
November 20, 2021

I've used privy, justuno, poptin and a heap of other pop management apps. OptiMonk is the best out of all of them. The user flows are awesome, the UXUI is intuitive. plus they offer a free account. Hands down better than alternatives. Well done OptiMonk!

Aus Real Estate
Australia
11 days using the app
OptiMonk replied November 23, 2021

Hey,

Wow!!! You're amazing!!

We are absolutely grateful for your detailed feedback and we're happy that OptiMonk is the tool for you! Thank you for spreading the word.

We wish you all the best with your business and please let us know if you need assistance in the future.

Have a great day,

Anna from OptiMonk

November 11, 2019

JUST AMAZING! I have tried many popups apps and this is by far the best one I found. The templates they offer are perfect also the pop-up works really well.
Congratulations for this great job!

Tiendas Area
Spain
10 days using the app
May 23, 2019

Still testing it and it is great, will write more when I'm done.
I am still in the process of setting it all up.

Boldqween
United States
10 days using the app
October 6, 2022

The install was pretty easy to follow, and anytime I had an issue, the customer service was outstanding both on email and the live chat - super helpful, super fast.

Little Dozer Co
Australia
9 days using the app
OptiMonk replied October 6, 2022

We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far.

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

September 20, 2022

La miglior App per quanto riguarda il pop-up, personalizzabili al 101%, qualsiasi tipologia di elemento, countdown, collegamenti prodotti, richiamo tramite css selector, id, link ecc. Qualsiasi regola di frequenza e apparizione per l'apertura del popup. ASSISTENZA 10, in particolare Sàra mi ha risolto un problema davvero difficile, per cui ha dedicato 1 ora del suo tempo. Direi da scegliere al volo!

Pazzi per i viaggi
Italy
9 days using the app
OptiMonk replied September 22, 2022

We are happy to hear about your positive experience with OptiMonk

It was absolutely a pleasure helping you and I wish you a lot of success with your business!

And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara