Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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This is a fantastic app! I use this for an exit pop by offering a 10% off discount code and since using this my conversion has increased. I have only been using this for a short time and i am very pleased with the results! Thank you
Hi Tina,
I'm Anna from OptiMonk Support.
I just would like to thank you for sharing your opinion. It makes us really happy that OptiMonk already helps you gain extra revenue! ;)
We wish you a lot of success with our app in the long run as well.
Have a great one,
Anna
Such a helpful team - they go above and beyond to help and are super thorough in their efforts too. Great app!
Hey,
Thank you for your feedback.
We are very delighted to hear that you decided to give OptiMonk a chance, and are happy to read all your positive words about our hard-working support team.
If you need any help, we are here for you. :)
Sara from OptiMonk
I used this application to create a pop up, and I'm really satisfied with the service, the team and the ease of use
Hi There,
Thank you so much for your kind words, I'm really happy that you find our app user-friendly and I hope you'll stay with us in the long run as well!
Have a great day ahead,
Anna from OptiMonk
Great app! Great for e commerce and aby online business. It has a lot of features and creates an extremely effective exit pop up. You can easily also decrease abandons shopping cart rate
Nice pop up app with a wide variety of templates and options. The support team is very quick and great help.
Hi Thomas,
I was very happy to assist you today, please let us know if any questions come up later on. We'll be happy to help! :)
Anna from OptiMonk
I love this app. We use it in all of our ten websites. And the support if and when required is first rate. Very professional outfit.
Dear Bianca,
It was a pleasure to help you out :)
And the fact that you rewarded us with this review, I cannot even pour into words how much this means to me and the team!
Thank you so so much!
Should you have anything else we can help you with, we are always here for you.
Tom and the OptiMonk Support Team
Does what I need it to do easily. Free options available. Good app. A few free templates. Easy to customize.
I have had some basic questions to setup and Tom was amazingly helpful. Very detailed responses that shows genuine care for customers. Thanks Tom
Dear Krtian,
Thank you so much for your kind words !
Nothing can start a day better then when you wake up to such reviews given by your customer base! Customer satisfaction is always our number one priority and I am super happy that this was clearly reflected in your case.
Should you have anything we can help you with, we are always here for you.
Best,
Tom
great customer service, l was assisted in an short space of time great app to integrate with enjoy using it
Hi :-)
Thanks a lot for taking the time to share your opinion!!
We're so happy that you were satisfied with the support you received from Chris and we wish you all the best with your business for 2022.
Please feel free to get back to us anytime for assistance.
Have a great day,
Anna from OptiMonk
Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.
Hi Jason! I was really happy to help you out these past few days, and I'd like to thank you very much once again for your appreciation. It means a lot! I wish you a lot of success with our app and all the best for your business as well! Anna <3