Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

October 7, 2022

Awesome App! A lot of great functionality and an incredibly helpful & friendly support team. I definitely recommend.

sorrynotsocial
Germany
7 days using the app
OptiMonk replied October 12, 2022

We are so happy to hear about your positive experience with our app and support team.

Thank you for sharing your opinion about OptiMonk and I wish you a lot of success with your business.

Also, feel free to reach out to us anytime if you need assistance.

October 27, 2019

one of the best apps in shopify which gives you awesome functionalities even in their free plan. I didn't check their premium plan because their free plan is already awesome.

bambloos
India
7 days using the app
February 7, 2020

I installed this app to help me convert visitors into customers. So far I like the way everything look on my website. Thank you!

koolteeshirt
United States
7 days using the app
October 12, 2022

I love the spin a wheel campaign, and I like the fact that customers can automatically apply the discount to the cart. No need to put in the coupon code.

Print and Share the Word
United States
7 days using the app
OptiMonk replied October 18, 2022

Hi Ruth,

I'm really glad that you like our new automatic coupon generation feature. We were hoping that this will make our users' life much easier when setting up campaigns. :)

I wish you all the best with your lucky wheel campaign,

Anna from OptiMonk

Edited October 21, 2019

Good app. Helpful. You should try it.

BDVQMARKET
Vietnam
6 days using the app
September 4, 2023

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

MANTOU.
Singapore
6 days using the app
OptiMonk replied September 7, 2023

Hey there,

Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.

If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.

Thanks for choosing OptiMonk, and we look forward to serving you again!

Best regards,
Emil from OptiMonk

October 4, 2022

Very easy to set up and has great options for customizing the design for pop-ups! Would highly recommend using this app!

Sapari
United States
6 days using the app
OptiMonk replied October 4, 2022

Hi Sophia! Thanks for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk

Edited July 29, 2020

We immediately saw an increase in lead and sales conversions almost within minutes of implementing our first Exit Intent. Plus, when I have had a question or needed assistance their support was fast and really helpful. Great program from great people. Highly recommend.

US BioSolutions Direct
United States
6 days using the app
OptiMonk replied July 29, 2020

Hi John,

Thank you for taking the time for submitting this review, you are awesome :)

We are super happy that you enjoy using our system and that you are satisfied with our support. It is a delight to work with you!

Have a nice day and take care,
OptiMonk Team

March 6, 2023

Best Customer Support EVER!!!

These people actually wanna help you its amazing.
If used correctly its a safe increase in conversions!

MommyAndMeCushions
Germany
6 days using the app
OptiMonk replied March 9, 2023

Dear Elias,

Thank you so much for your kind words, it put a smile on all of our faces and we are very happy that you are satisfied with the support received from us, we hope to keep you satisfied! :)

We wish you an amazing journey with OptiMonk and a great week!

Kindest regards,

Sarah & Emil from Support

March 3, 2020

Great app for exit popups. This thing is asking me to use over 100 characters so I'll just type this until it lets me submit my review.

Team ProCell
United States
6 days using the app