Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

October 16, 2021

Awesome tool and very easy to use, I highly recommend this tool for your e commerce business. Its very simple to use

The Babies Closet
Canada
5 days using the app
OptiMonk replied October 18, 2021

Hi There,

Thanks for sharing your first impressions, we always appreciate feedback on our app. :)

Please let us know if you need any assistance in the future, the Support Team would be happy to assist you!

Have a great week ahead,

Anna from OptiMonk

July 9, 2019

simple and easy to use with these apps but don't know if this boost up my sales but as long it's free it's worth to try

Chill Is Good
Malaysia
5 days using the app
November 10, 2019

i used this app primarily for campaigns. super easy to use....didn't get lost once! would recommend this app for anyone looking to set up easy and exciting ads on your business web page.

ROCKS AND ROOTS
United Kingdom
4 days using the app
February 20, 2023

We selected Optimonk to run the automated pop-ups. We are in the discovery phase and it is becoming an excellent tool for our store. The customer service from Stephan has been fantastic! Thanks for all the help, I am sure we are going to need more and you will have our backs!

Naturaltrades
United States
4 days using the app
OptiMonk replied February 21, 2023

Hi there!

Thank you very much for your kind words, I am so glad you were satisfied with our help!

Rest assured, we will be here, ready to help you build your success!

I hope you will have a lovely week ahead!

Best regards,

Stephan from Optimonk

August 8, 2022

We needed a pop-up for our E-commerce and this app is fantastic! And it have a very helping customer service.

AIRFRAMESTORE
Italy
4 days using the app
OptiMonk replied August 9, 2022

Having this kind and appreciative customer is fantastic as well :) Thank you so much for your review «3

Please let us know if we can help you further with anything.

April 5, 2019

I am updating my review. My first experience with Optimonk was the app just did not work. I gave up and moved on but Optimonk support emailed me asking for feedback. I explained my problem. Their staff fixed my implementation without any additional prompting. I wish their app was easier to figure out from the beginning but if you have a possible just let them know. They will help.

Helix Telecom Store
United States
4 days using the app
February 28, 2022

As of now it's working perfectly! Getting conversions and easy to install. Working now will see further if its actually getting me more sales

The Cuisinet
Canada
4 days using the app
OptiMonk replied March 1, 2022

Hi,

Thanks for your positive feedback, I'm really glad that you could increase your conversions with the help of OptiMonk!

With any OptiMonk plans, you can have unlimited campaigns, therefore please feel free to reach out to us if you need campaign advice.

I wish you a lot of success with your business,

Anna from OptiMonk

June 24, 2022

love using this, its helpful for customer feedback which will in turn increased add to carts and sales :)

AlterEgoFitness.com
United Kingdom
4 days using the app
OptiMonk replied June 24, 2022

Hi Daniel! Thanks for your kind words, I'm happy that I could assist you today. I wish you a lot of success with the app and feel free to get back to me if you need help later on. Have a great weekend, Anna <3

Edited August 30, 2022

I contacted Support to clarify how the triggers work and it was the best customer support i've ever received.
I actioned the changes easily and I have seen instant results and orders from customers. Highly recommend.

Blush & Co.
Australia
4 days using the app
OptiMonk replied August 31, 2022

Hi There,

I'm so happy that you were satisfied with our consultation! <3

Once again, thank you for your review and I wish you a lot of success with OptiMonk: many new leads and more and more sales. :)

Have a great day,
Anna

Edited September 25, 2019

The first impression of this app is quite convincing as it has some nice looking ready to use campaigns.

CrazyGadgets
Germany
4 days using the app