Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

July 4, 2019

I really like this app so far, the pre-built templates are perfect for what i needed to be accomplished.

South Coast Trading Post
United States
3 days using the app
January 4, 2022

Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.

Blankea
Spain
3 days using the app
OptiMonk replied January 4, 2022

Hi There,

It was nice to have a chat with you today! :)

I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.

Should you need assistance in the future, please don't hesitate to get back to me via chat again.

I wish you a lot of success with OptiMonk in 2022,

Anna from the Support Team

October 15, 2022

Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff

Hammam Spa by Céla
Canada
3 days using the app
OptiMonk replied October 18, 2022

Hi Jennifer,

Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account.

Let us know if you need any assistance in the future. :-)

Anna from OptiMonk

June 23, 2019

I installed this app to help me reduce the abandoned carts by offering a discount. It's working like a charm. Pop ups are easy to create and implement in the website.

Dinners At Your Door
United States
3 days using the app
March 2, 2023

This is a wonderful app, Chris helped me a lot while I was creating a pop up. Recommend everyone:)) Thank you

SHAPERINI
United Kingdom
2 days using the app
OptiMonk replied March 6, 2023

Hi,

It was a pleasure helping you with your campaigns, and I wish you all the very best with your business adventure :)

As always, if you need help with anything just reach out to us and we will be more than happy to help

Have an awesome week ahead

Kind Regards
Chris

August 30, 2022

Easy to use and exactly what I was looking for! I was able to walk through he steps by myself and understand what I was doing with ease

Judyrue
United States
2 days using the app
OptiMonk replied August 30, 2022

Hi There,

I'm really happy that you like the app! Good luck with your campaigns and please feel free to contact us via chat if you need assistance in the future.

Anna from OptiMonk

Edited March 30, 2023

just started working with Optimonk and so far the support has been fantastic, Chris has worked with me for hours and has been outstanding, also Stephan from email support has been great as well

Bon-ito
United Kingdom
2 days using the app
OptiMonk replied March 28, 2023

Hey there,

It's Chris here, I just wanted to thank you so much for your kind review. It was an absolute pleasure helping you with your campaign and I hope it will bring you the lead collection that you need :)

All the best and as always do reach out to us if you need help with anything else!

Kind Regards
Chris
OptiMonk Support

November 2, 2018

its cool and it is very cool so i can say this is very very very very very very very cool at all !!!

HiverConnect
Canada
2 days using the app
March 24, 2023

THE BEST APP WITH THE BEST SUPPORT ! best way to draw attention from customers to specific products . Works like a charm. and the customer support is the best in line. TOTALLY SATISFIED !

Suble
India
2 days using the app
OptiMonk replied March 28, 2023

Hey there!

Thank you very much for submitting your feedback. We are grateful for your support and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!

Reach out to us, should you need any help.

Kind regards,
Stephan from OptiMonk

March 10, 2022

Easy to use, and they offer great support. So far I'm happy and can really recommend using it for building an E-Mail list.

SKATEWIZ
Germany
2 days using the app
OptiMonk replied March 11, 2022

Hi There,

Thank you for your positive review, we're very happy to hear that the support you received was helpful :)

Please feel free to reach out to us anytime you need assistance from the team.

Thank you,

Anna from OptiMonk