Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
Easy to use app and fantastic support by the team. Anna helped us with a query in less than 2 minutes of submitting it, which is really impressive. Thanks!
Hi Laurence,
Thank you for your kind words, and especially for mentioning my name in your review. I'm really grateful and I'm glad that I could help you out ;)
I wish you a lot of success with our app and with the Klaviyo integration!
Have a great day,
Anna
Easy to use and understand app with wonderful customer service! Great for all kinds of creative pop ups.
Hi Lara! I was very happy to chat with you today and I hope that OptiMonk will be beneficial to you in the long run as well! I wish you a lot of success with your business. <3 Anna
This my favorite pop-up app I've tried! Very clean and user friendly interface and templates. Their customer support was also very quick to respond to any questions I had.
Thank you so much for the lovely feedback, you're fantastic!! :)
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
We’ll be here to help you! :)
Have a great day,
And thank you for making mine! :)
Aniko from OptiMonk Support
App very simple to use. Optimonk helping me a lot with these wonderful features. I am planning to upgrade to premium package of this app.
Hi There,
It is always a pleasure to see, when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century.
I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :)
Best,
Tom
OptiMonk Team
A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!
Hi Danijela,
Thank you for your kind review in the name of the entire Support Team.
I wish you the best of luck with our app in the long run as well.
Have a great day,
Anna from OptiMonk
App is very friendly for exit popup, It works well, And the support is amazing. And the App is free to test so 10/10
Thanks
Hi David,
Thank you so much for your feedback and for appreciating our work! You're fantastic!!! :)
Feel free to get back to us anytime you need assistance.
Best,
Anna from OptiMonk
This is our first time utilizing this app, so I had lots of questions!! The support staff was extremely helpful in actually showing me with screenshots, how to create the campaign pop up we were look for. Thanks Chris.
Hi Erika,
I just messaged Chris to let him know that you're grateful for his assistance.
Thank you very much for your detailed review and I wish you a lot of new leads and extra sales with the help of OptiMonk! :)
Anna from the Support Team
Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!
amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!
Hi there,
It is amazing to hear about your kind words about our app and support.
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Sara :)
Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.
Hi there,
Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Sara from the OptiMonk Support Team
----
Bonjour à tous,
Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !
Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.
Sara de l'équipe d'assistance OptiMonk