Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

May 12, 2016

Best support I've ever received on any app. It is a powerful tool and has helped our store. The Optimonk team has been very responsive and really taken the time to help us succeed with their service. Many other apps just want you to sign up, pay the monthly fee, and forget about you. Not Optimonk. They have been very helpful in growing our email list. Thanks Optimonk!

Ezpacking
United States
Over 4 years using the app
October 25, 2019

Very easy to use with a variety of templates to choose from. Excited to see the conversion rates for my ecommerce store.

Next Level Dezines
United States
Over 4 years using the app
May 13, 2016

I LOVE OptiMonk. On site retargeting has greatly increased our average order quantity and helped us cross sell, upsell, give discounts, decrease cart abandoment, you name it. The amount of sales you will get with it will pay for the monthly cost easily if you're doing it right!

Jaco Superior
United States
Over 4 years using the app
Edited June 17, 2017

OptiMonk has fantastic options, and the level of care that support demonstrates is absolutely wonderful! They check in on to see if you need help with anything, and should you have any issues and they are on top of it right there to help you every step of the way. Love it!

Bedrockandbloom
United States
About 4 years using the app
May 19, 2016

This app made us an extra $249,000 last month. Combining exit-intent with a well written pre-purchase email sequence is unbelievably powerful. OptiMonk is an amazing tool... great support, easy to use and highly recommended.

Boom 117
United States
About 4 years using the app
April 13, 2018

Works great! I really like how it helps redirect traffic that is about to leave our website.

Willowandeverett
United States
About 4 years using the app
September 21, 2016

We had been using a different one before. I highly recommend. We integrate with email follow ups with a discount and exit popup and ultimately help get more people items from store. Recommend it; great support.

Rebel Style Shop
United States
Almost 4 years using the app
October 8, 2020

An excellent app with very wide functionality. A really huge variety of display rules and triggers allows to customize the display of the necessary pop-ups as precisely as possible! The appearance of Optimonk pop-ups can be changed as you like and it is possible to give them absolutely any look as needed. In addition, the app can be easily integrated with Klaviyo and it is possible to link pop-ups for collecting emails with mailing from Klaviyo Flows. If you have any difficulties in setting up, you can always contact support team, whose service is also more than good. In short 5/5!

MDNT45
United States
Almost 4 years using the app
OptiMonk replied October 13, 2020

Hi There,

Thank you for your great review.

We are so happy that you like using our system and you find our support helpful. This is what drives us every day :)

Have a nice weekend and take care,

Best,
OptiMonk Team

June 14, 2023

Working Great On Our Website, Very Nice App Looks Great And Professional,
Recommended To All !
https://my-premium-manual-source.com/

My-Premium-Manual-Source
Israel
Over 3 years using the app
OptiMonk replied July 26, 2023

Hi there,

Thank you so much for the review.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

November 28, 2023

Very helpful!

Karrier | The Aesthetic Department
Canada
About 2 hours using the app
OptiMonk replied December 1, 2023

Hey There!

Thank you so much for your kind review, we are very happy to hear you find our tool helpful!

Let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team