Reviews (905)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

March 1, 2018

Loving OptiMonk so far! Would highly recommend :)

Tj Swim Us
Australia
Almost 3 years using the app
April 26, 2022

Love the app and what we are able to do with it. Also the customer support is amazing. Would give more than 5 stars for that.

Ja-Hochzeitsshop
Germany
Almost 3 years using the app
OptiMonk replied April 26, 2022

Hi Hannah,

Once again, thank you so much for your kind review! It means a lot to our Support Team <3

Should you need help in the future, feel free to reach out to us via chat and we'll do our best to assist you.

Have a great week ahead,

Anna from OptiMonk

February 18, 2022

This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.

FitCord Resistance Bands
United States
Almost 3 years using the app
OptiMonk replied February 22, 2022

Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:)

Please let us know at any time if we can help you with something:)

Peter from OptiMonk Support

November 23, 2020

Optimonk has been great and as helped me tremendously with building my subscriber list. The creative templates look great and are easy to manipulate. For a new company that's just getting off the ground, the app is perfect and grows with us!! Thank you Optimonk. Definitely have a loyal customer here.

Rags|Tags|Bags
United States
Almost 3 years using the app
OptiMonk replied December 9, 2020

Hi,

Thank you for submitting this review, you are awesome :)

Supporting you is our greatest delight, I am so happy that you appreciate our efforts!

Have a nice weekend and thanks once again for your kind words,

Best,
Tom
OptiMonk Team

August 23, 2022

Super effective app for newsletter subs and conversions! Easy, understandable, great and quick service! It's fun to work with. :-)

LUNA LARGO
Germany
Over 2 years using the app
OptiMonk replied August 23, 2022

Hi Tatiana,

I'm really happy that OptiMonk is fun for you and I hope to talk to you in the future again!

Good luck with collecting leads! :)

Anna

January 20, 2022

Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com

Preserved Roses
United States
Over 2 years using the app
OptiMonk replied January 20, 2022

Hi There,

I'm Anna from the OptiMonk Support Team.

I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3

Please feel free to reach out to us anytime in the future and we'll be there for you. :)

Anna from OptiMonk

January 3, 2020

Easy to use and supportive customer service.

le Thé Chic
France
Over 2 years using the app
April 20, 2018

Good results after one month. Simple interface, simple to set up. Recommended.

Mrswordsmithusa
United States
Over 2 years using the app
April 21, 2020

Love this app! Installed last week and I've already seen an increase in sales. Interface is very easy to use and intuitive.

CR RanchWear
United States
Over 2 years using the app
September 1, 2021

I installed the exit intent pop ups, 10 minutes ago and I already lunch my first campaign. Super user friendly and with tone of recomendations.

Pullcast Shop
Portugal
Over 2 years using the app
OptiMonk replied September 1, 2021

Hi There,

I'm glad you had a very nice first impression! :)

I hope you'll find our app useful in the long run as well and you'll be able to discover our many features.

If you have any questions regarding campaign settings or need any advice, don't hesitate to contact us via chat or at support@optimonk.com.

We'll be here to help you! :)

Best,
The OptiMonk Support Team