Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.

November 8, 2022

love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much

Todo Good Coffee
Australia
About 1 hour using the app
OptiMonk replied November 15, 2022

Thanks, thanks, thanks, and thanks! :D

Thank you very much for your review!

Anna from OptiMonk Support

January 25, 2018

Nice app !
I use the facebook check for my shop. Perfect

Douche Zen
Malta
About 1 hour using the app
October 25, 2022

Hello all, I was having a hard time finding out a solution to enable OptiMonk to work. This was quite worrisome since i couldn't find a solution. Luckily they have live support, Anna came to the rescue and offered a fix within 5 minutes. It's been awhile since i've actually enjoyed working with live support. OptiMonk went above and beyond to ensure I was able to finish the task quickly. Anna was exceptionally well versed and kind.

Chrome Canine
United States
42 minutes using the app
OptiMonk replied November 15, 2022

Wow, what an amazing review!! Thank you so much for mentioning my name and I honestly wish you a lot of success with your business and with OptiMonk!! :)

Have a great week ahead,

Anna <3

November 15, 2019

BRILLIANT LOVE IT. Took a bit to get used to but once I got used to it, I made the most lovely pop up really professional.

Poppy's Dolls House
United Kingdom
41 minutes using the app
August 11, 2022

Amazing and VERY user-friendly! It's so helpful and makes it easy to create any pop-ups! The customer service is also excellent.

Gengi Swimwear
United States
40 minutes using the app
OptiMonk replied August 15, 2022

Hi Dayana! It's Kassandra 👋🏻 Thank you for sharing your feedback! 🙏🏻

I am so glad that you find Optimonk helpful and easy to use.

Please don't hesitate to reach out should you need additional assistance. Hope you have a great rest of your day!

All the best,
Kassandra

November 17, 2022

Great app, exactly what I needed. The customer staff responded very quickly, and the various templates were also exquisite. like.

eGoFun
Hong Kong SAR
37 minutes using the app
OptiMonk replied November 18, 2022

Wow, what a nice compliment! I'm glad we found each other! :)

I wish you a lot of success with the app and please let us know if you need any assistance.

Anna from OptiMonk

August 20, 2019

I just signed up - the capabilities are very impressive (templates and editing for Pop-Ups), extensive rules on whom to show the pop-up, integration with many systems and a great virtual assistant to guide me through the setup process.

designairspace
Germany
33 minutes using the app
January 30, 2023

Fantastic support and help! Asked for a watermark removed, and instantly got the help I needed. Emil did a great job guiding me through the tangled world of ecommerce. Highly recommend.

SmartSleep
Norway
28 minutes using the app
OptiMonk replied February 1, 2023

Hey there,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.

Your kind words mean a lot to us and we will continue to strive towards providing the best possible service to all of our customers.

Thank you again for your support!

Emil from OptiMonk

September 12, 2022

Very good and intuitive app. Would recommend it to anyone who is looking to add pop-up banners for marketing or email collections

mivel
Germany
27 minutes using the app
OptiMonk replied September 13, 2022

Hey there! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out in the future if you have questions or need assistance. 🙏

October 12, 2021

Extremely easy to set up, attractive options for pop-ups. Really loving this app so far!! Thank you!

MOIRA NESS
Canada
27 minutes using the app
OptiMonk replied October 18, 2021

Hi There,

Thank you for taking the time to share your experience! I'm very glad to hear that your first impressions were so positive! :)

Please feel free to reach out to the Support Team if you need any assistance in the future. We'd be happy to help!

Thank you and have a great day,

Anna from OptiMonk