Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!
Hey there,
We're absolutely over the moon to hear about your positive experience with OptiMonk.
We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.
Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.
If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.
Thank you for choosing Optimonk and being the awesome person that you are!
Kind regards,
OptiMonk Team
just loaded and trying cant really tell if it works but installing was easy, you get advices thru out.
Hi there,
Thank you very much for your review, it means a lot to the OptiMonk team :)
If you have any questions or need help with anything including campaign ideas then do let us know, we will be more than happy to help you :)
Kind Regards
Chris and the OptiMonk team
App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati
Ciao,
Grazie mille per le gentili parole! Siamo felici che tu abbia apprezzato la nostra app e il nostro servizio di supporto. Il nostro team è qui per aiutarti in ogni modo possibile. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie ancora per il tuo supporto e per il consiglio.
Cordiali saluti,
Rudolf di OptiMonk
Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****
Hey Martin,
Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3
Anna & Zsófi from OptiMonk Support
Super simple to use. I love that it recommends so much throughout the process. I'm looking forward to seeing results!
Hi There,
Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :)
Feel free to get in touch with us via chat or at support@optimonk.com if you need any advice regarding your campaigns!
I wish you a lot of success with OptiMonk!
Have a great day,
Anna from the OptiMonk Support Team
So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.
Hey there,
Thank you for the dazzling review!
We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.
If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!
Kind regards,
Rudolf from OptiMonk
Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!
Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna
I like this app because customize your pop-up emails very well, and live chat support is very helpful.
Hi, Peter here! Thank you so much for your kind review:) I'm glad that you enjoy and appreciate our service!
Please let us know if we may help you further with anything else.
I would give it 10 stars if I could. It's just one of those apps that are very properly thought of and developed. The customer support responded to my questions super fast (within minutes) which I did not expect. There are also plenty of free resources within the app to learn from. Shoutout to Tom and Optimonk team for creating such a wonderful app!
Hi There,
It's Tom from OptiMonk.
Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)
Feel free to get back to us anytime in the future, we'll be there for you.
Have a great week ahead,
Tom from OptiMonk
So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!
Dear Maria,
Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future.
Zsofi from OptiMonk